Senior Technology Leadership Professional
About The Position
Become a part of our caring community. Step into a high impact role where you’ll be at the forefront of keeping critical applications running smoothly and reliably. You will lead the response to complex production incidents, bringing together experts across teams to rapidly restore service and drive lasting improvements. Partnering closely with engineering, you’ll help deliver innovative solutions and ensure new releases reach production with minimal disruption. If you thrive in a fast-paced environment and enjoy solving challenging problems, this is an opportunity to make a visible impact every day. The Senior Technology Leadership Professional maintains, integrates, and analyzes software applications within the organization. The Senior Technology Leadership Professional work assignments involve moderately complex to complex issues on where the analysis of situations or data requires an in-depth evaluation of solutions built on leading-edge technology like AI and Gen AI. This position emphasizes providing technical support for production environments, diagnosing, and resolving issues to ensure system stability. It requires a deep understanding of the system architecture and the ability to troubleshoot complex problems promptly. The Senior Technology Leadership Professional collaborates with application teams, quality assurance, configuration, deployment , and support to ensure smooth, stable and timely implementation of new software and updates to installed applications via operational excellence. Ensures proper controls are established and maintained over test and production systems and software source code. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Requirements
- Bachelor's degree or equivalent work experience.
- Experience with Databases, ETL and other data transformation tools, provides our partners assistance with Database Design, Database modeling, Database Replication and Data warehousing supporting big data technologies like Synapse, Hyperscale, Kafka
- Experience with Azure Databricks, ADF, PySpark, Google Cloud Platform (GCP), & Azure Kubernetes
- Experience with monitoring Tools - SPLUNK and Dynatrace
- 2 or more years of project leadership experience.
- Deep understanding of distributed systems, cloud-based architectures, and infrastructure as code principles.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Ability to manage multiple tasks and deadlines with attention to detail.
- Ability to communicate effectively and deliver presentations to senior leaders.
- Advanced experience leading special projects and producing metrics, measurements, and trend reports.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Nice To Haves
- Azure Certifications
- Possess a solid understanding of operations, technology, communications, and processes
- Experience with technology solutions assessments and/or strategy planning oversight
- Experience with DevOps
- Cloud platform certification (Azure, GCP)
Responsibilities
- Lead the response to complex production incidents, bringing together experts across teams to rapidly restore service and drive lasting improvements.
- Partner closely with engineering to help deliver innovative solutions and ensure new releases reach production with minimal disruption.
- Maintain, integrate, and analyze software applications within the organization.
- Provide technical support for production environments, diagnosing, and resolving issues to ensure system stability.
- Collaborate with application teams, quality assurance, configuration, deployment, and support to ensure smooth, stable, and timely implementation of new software and updates.
- Ensure proper controls are established and maintained over test and production systems and software source code.
- Influence department’s strategy.
- Make decisions on moderately complex to complex issues regarding technical approach for project components.
- Lead special projects and produce metrics, measurements, and trend reports.
Benefits
- Generous PTO package
- Health benefits effective day 1
- Annual Incentive Plan
- 401K - Excellent company match
- Well-being program
- Paid Volunteer Time Off
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
