Senior Technology Consultant
About The Position
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Senior Technology Consultant positions offered by Volvo Group North America, LLC (Greensboro, North Carolina). Support the design and implementation of a new Common Case Management Platform for the Volvo Group. Promote an agile mindset and ways of working, with our internal network of employees and external partners, across all areas,of the Volvo Group. Gather, assimilate, and analyze relevant data to help surface and support solutions. Conduct technical analysis and create specification documents. Develop technical architecture, strategy, and guideline documents. Track Development progress and project deliverables. Provide technical and design/implementation guidance and solutions involving the Microsoft Dynamics 365 CRM platform, including SQL and Relational Database management system. Configure and develop solutions using Dynamics 365 Customer Engagement.
Requirements
- Requires a bachelor’s or foreign equivalent degree in computer science or a related field and 7 years of experience implementing, configuring and developing solutions using Dynamics 365 Customer Engagement (online)
- Must have 7 years of experience in performing object-oriented programming using C#
- Must have 5 years of experience using Waterfall, DevOps, and Agile methodologies
- Must have 5 years of experience applying CRM processes to complex projects
- Must have 3 years of experience using Visual Studio
- Must have 3 years of experience using at least two of the following modules of the CRM suite: Sales, Customer Service, Field Service, or Marketing.
- Must have 3 years of experience working with SQL and relational database management systems, including Microsoft Dataverse based on Azure
- Must have 2 years of experience developing with Cloud Azure and working with Power Platforms native components
Responsibilities
- Support the design and implementation of a new Common Case Management Platform for the Volvo Group.
- Promote an agile mindset and ways of working, with our internal network of employees and external partners, across all areas,of the Volvo Group.
- Gather, assimilate, and analyze relevant data to help surface and support solutions.
- Conduct technical analysis and create specification documents.
- Develop technical architecture, strategy, and guideline documents.
- Track Development progress and project deliverables.
- Provide technical and design/implementation guidance and solutions involving the Microsoft Dynamics 365 CRM platform, including SQL and Relational Database management system.
- Configure and develop solutions using Dynamics 365 Customer Engagement.
Benefits
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs that make today’s challenging reality of combining work and personal life easier.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
