Senior Technology Analyst - Supply Chain Management

Mayo Clinic•Rochester, MN
•Hybrid

About The Position

The Senior Technology Analyst evaluates business processes, recommends and develops innovative solutions, and improves processes through digital standards and technology. The role supports cost containment and supply chain optimization, coordinates supply management system initiatives and process automation, and advances innovation at Mayo Clinic. Analysts lead, train, advise, and mentor Supply Chain Management staff to enable an end-to-end digital supply chain. The position requires a strong background in supply chain, finance, engineering, or healthcare, along with expertise in digital technology such as analytics, process automation, APIs, and product management. Analysts contribute to project and systems leadership teams through consultation, process leadership, and digital transformation; maintain the project portfolio; advise on strategic initiatives; and track value. They monitor industry trends and establish methodologies for data-driven processes and digital enablement. The role may also involve participation in or leadership of industry advisory or user groups. The analyst communicates technology insights to non-technical stakeholders and presents to executive-level audiences. The role requires initiative, sound judgment, strong organizational and relationship-building skills, the ability to manage ambiguity and multiple priorities, and a commitment to equity, inclusion, and diversity in leading, recruiting, and developing others. This is a hybrid position. Eligible candidates must be located within 100 miles of a Mayo Clinic campus to meet occasional on-site expectations based on business needs. The vacancy is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Applicants may be asked to complete an OnDemand pre-recorded interview.

Requirements

  • Bachelor's degree and at least 10 years of relevant experience in healthcare, engineering, analytics, finance, supply chain, or information systems; certifications may be considered in lieu of experience; or a master's degree in healthcare, data management, data science, information systems, or business and at least 8 years of relevant experience in those areas, with certifications potentially considered in lieu of experience.
  • Three years of supervisory experience.
  • Demonstrated organizational skills and ability to function independently; self-directed, able to multitask, thrive in an unstructured environment, and handle ambiguity.
  • Professional and culturally astute written and verbal communication skills, including the ability to generate and deliver executive-level presentations.
  • Highly developed understanding of end-to-end Finance and/or Supply Chain Management business processes and the systems used.
  • Demonstrated abilities in business process improvement, innovation, and planning.
  • Advanced knowledge of Microsoft Excel, Word, Visio, and Outlook.
  • Ability to work in a team environment and develop constructive working relationships.
  • Skilled in agile methodologies and tools.
  • Ability to develop relationships with colleagues, customers, executives, and vendors to influence, facilitate, and enhance Supply Chain Management best practices.
  • Ability to inspire trust and confidence, communicate effectively with internal and external audiences, and maintain outstanding customer relations.
  • Strong investigational skills, attention to detail and accuracy, and ability to manage and prioritize multiple tasks.
  • Solid customer-service and/or business consulting skills.
  • Ability to persuade and lead teams through significant change.
  • Commitment to equity, inclusion, and diversity in leading, recruiting, and developing others.

Nice To Haves

  • Mayo Quality Fellows Silver and Gold Certification.
  • Lean/Six Sigma certification.
  • PMP certification.
  • CPA certification.
  • Experience supporting an ERP system or other integrated systems.
  • Experience using modern analytics and automation tools, SQL, or similar tools.

Responsibilities

  • Evaluate business processes and recommend, develop, and implement innovative solutions and process improvements using digital standards and technology.
  • Support cost containment and supply chain optimization for the Practice.
  • Orchestrate supply management system initiatives and process automation.
  • Lead, train, advise, and mentor Supply Chain Management staff to enable an end-to-end digital supply chain.
  • Participate in or lead applicable systems leadership teams, project teams, Oversight, and/or Supply Chain and Accounting Technology Review (SCATR), supporting long-term goals through consultation, process leadership, and digital transformation.
  • Stay current with industry trends and establish methodologies for data-driven processes and digital enablement.
  • Maintain the project portfolio, advise on strategic initiatives, and track value.
  • Participate in and/or lead industry advisory groups or user groups as requested.
  • Communicate technology insights clearly to non-technical stakeholders and deliver presentations, including executive-level presentations.
  • Lead teams through significant change and develop constructive relationships with colleagues, customers, executives, and vendors.
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