Senior Technology Analyst - Supply Chain Management
About The Position
The Senior Technology Analyst evaluates business processes, recommends and develops innovative solutions, and improves processes using digital standards and technology. The role supports cost containment and supply chain optimization, coordinates supply management system initiatives and process automation, and advances innovation at Mayo Clinic. Analysts also lead, train, advise, and mentor Supply Chain Management (SCM) staff to enable an end-to-end digital supply chain. The position requires a strong background in supply chain, finance, engineering, or healthcare, together with expertise in digital technology such as analytics, process automation, APIs, and product management. Analysts contribute to process improvement, innovation, project management, and application support or configuration for SCM or Finance technology, ERP/EHR or other integrated systems, and/or data warehouses. They are expected to exercise diplomacy, initiative, and organizational skills; communicate effectively with internal and external audiences; build trust and confidence; and maintain strong customer relationships. The role calls for a self-directed person who can multitask and handle ambiguity. The analyst may serve as a member or leader of systems leadership groups, project teams, oversight groups, or Supply Chain and Accounting Technology Review (SCATR), supporting long-term goals through consultation, process leadership, and digital transformation. Responsibilities also include staying informed about industry trends, establishing data-driven and digitally enabled methodologies, maintaining the project portfolio, advising on strategic initiatives, and tracking value. The analyst may participate in or lead industry advisory or user groups and must communicate technology insights clearly to non-technical stakeholders, including through presentations. This is a hybrid position. Eligible candidates must be located within 100 miles of a Mayo Clinic campus for occasional on-site work based on business needs. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Requirements
- Bachelor's degree and at least 10 years of relevant experience in healthcare, engineering, analytics, finance, supply chain, or information systems; certifications may be considered in lieu of experience; or a master's degree in healthcare, data management, data science, information systems, or business and at least 8 years of relevant experience in those areas; certifications may be considered in lieu of experience.
- At least 3 years of supervisory experience.
- Organizational skills and the ability to work independently, self-direct, multitask, thrive in an unstructured environment, and handle ambiguity.
- Professional and culturally astute written and verbal communication skills, including the ability to prepare and deliver executive-level presentations.
- Highly developed understanding of end-to-end Finance and/or SCM business processes and the systems used.
- Ability in business process improvement, innovation, and planning.
- Advanced knowledge of Microsoft Excel, Word, Visio, and Outlook.
- Ability to work in a team and develop constructive working relationships.
- Skill in agile methodologies and tools.
- Ability to build relationships with colleagues, customers, executives, and vendors to influence, facilitate, and enhance SCM best practices.
- Ability to inspire trust and confidence, communicate effectively with internal and external audiences, and maintain strong customer relations.
- Strong investigative skills, attention to detail and accuracy, and ability to manage and prioritize multiple tasks.
- Customer-service and/or business consulting skills.
- Ability to persuade and lead teams through significant change.
- Commitment to equity, inclusion, and diversity in leading, recruiting, and developing others.
Nice To Haves
- Mayo Quality Fellows Silver and Gold Certification.
- Lean/Six Sigma certification.
- PMP certification.
- CPA certification.
- Experience supporting an ERP system or integrated systems.
- Experience using modern analytics and automation tools, SQL, or similar tools.
Responsibilities
- Evaluate business processes, recommend solutions, and improve processes using digital standards and technology.
- Support cost containment and supply chain optimization for the Practice.
- Orchestrate supply management system initiatives and process automation, and bring innovation to Mayo Clinic.
- Lead, train, advise, and mentor SCM staff to enable an end-to-end digital supply chain.
- Serve as a member or leader of applicable systems leadership teams, project teams, oversight groups, and/or SCATR.
- Support long-term goals through consultation, process leadership, and digital transformation.
- Stay current with industry trends and establish methodologies for data-driven processes and digital enablement.
- Maintain the project portfolio, advise on strategic initiatives, and track value.
- Participate in and/or lead industry advisory groups or user groups.
- Translate and communicate technology insights to non-technical stakeholders through clear oral and written communication and presentations.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Affordable vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
