Senior Technician, Facility Services, HVAC/Refrigeration

Walmart•Greensboro, NC
•$35 - $70•Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration, leads the installation, maintenance, and troubleshooting of commercial and industrial HVAC and refrigeration systems. This role ensures regulatory compliance, oversees preventive maintenance programs, and manages refrigerant handling in accordance with EPA and OSHA standards. The position involves coordinating field teams, mentoring technicians, and managing vendor relationships to support operational efficiency. The Senior Technician also participates in emergency response, conducts technical training, and drives continuous improvement initiatives to maintain optimal system performance and support business priorities across multiple sites. The Facilities Services team ensures safe, reliable, and efficient operations across Walmart stores by focusing on preventive maintenance and swift equipment repair. Specializing in HVAC and refrigeration systems, the team protects product integrity and enhances the shopping environment. Built on technical expertise, collaboration, and accountability, members address complex challenges while supporting store operations. The team emphasizes continuous development of technicians and delivers quality service that directly benefits associates, customers, and business functions. Their commitment to performance and safety drives operational excellence throughout multi-site facilities.

Requirements

  • Proven expertise in HVAC and refrigeration systems installation, maintenance, and repair, including rooftop units and commercial refrigeration equipment.
  • Strong skills in troubleshooting mechanical, electrical, and refrigerant-related issues using root cause analysis techniques.
  • EPA Section 608 Certification and thorough knowledge of refrigerant leak detection, recovery, and environmental compliance.
  • Experience managing preventive maintenance programs and work order systems to optimize equipment performance and reduce downtime.
  • Ability to lead and develop field teams, providing hands-on training and mentoring to enhance technical capabilities.
  • Proficiency in vendor management, parts inventory control, and coordinating multi-site operations.
  • Commitment to OSHA safety standards and regulatory compliance in all facility service activities.
  • 3 years’ experience in HVAC/grocery rack refrigeration OR 6 years’ experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/ Mechanical Journeyman.
  • 1 year’s experience in plumbing, electrical, material handling equipment, or related area or 2 years’ Walmart store experience.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
  • Commercial driving record with no more than two (2) moving violations in the last three (3) years.
  • No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Nice To Haves

  • Completion of a 2-year technical/vocational HVAC/R program or 2-year associate’s of applied science A/C and refrigeration.
  • Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.
  • Prior work experience with Glycol and C02 systems.

Responsibilities

  • Oversee installation, commissioning, and maintenance of HVAC/R systems, including refrigeration units and control panels.
  • Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues to ensure optimal system performance.
  • Implement and monitor preventive maintenance programs to reduce downtime and extend equipment life.
  • Manage refrigerant handling, leak detection, and compliance with EPA and OSHA regulations.
  • Coordinate and mentor field teams, providing hands-on training and evaluating technician performance.
  • Manage parts inventory, vendor relationships, and service calls to meet operational priorities.
  • Participate in on-call rotation to support critical business needs and emergency repairs.

Benefits

  • Competitive pay
  • Performance-based bonus awards
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program)
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