Senior Technician, Facility Services, HVAC/Refrigeration

Walmart • Greensboro, NC

1d • Onsite

About The Position

The Senior Technician, Facility Services, HVAC/Refrigeration oversees installation, commissioning, maintenance, diagnostics, and repair of commercial and industrial HVAC/R systems. The role leads field teams, coordinates regional workloads and service calls, manages escalated issues, and mentors and trains technicians. It also supports preventive maintenance, safety and regulatory compliance, parts and refrigerant management, vendor coordination, business solutions, and special projects. The position includes vehicle operation and maintenance, detailed work-order and expense documentation, and participation in an on-call rotation for business-critical needs outside standard business hours.

This role requires compliance with OSHA standards, EPA refrigerant-handling protocols, and applicable federal, state, and local HVAC/R codes. The technician may deliver hands-on training at company facilities, offsite locations, or vendor sites, and may provide on-the-job instruction to developmental technicians. The job is based at the Walmart location listed in Greensboro, North Carolina.

The hourly wage range is $35.00–$70.00, with possible premiums of $0.35–$3.00 per hour under specified circumstances. Walmart also offers performance-based bonuses and benefits including medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off and various leave programs; disability coverage; discounts; education benefits; and other benefits, subject to eligibility and plan terms.

Requirements

• At least 3 years of HVAC/grocery rack refrigeration experience; alternatively, at least 6 years of HVAC/grocery rack refrigeration experience and an Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain EPA Type I and Type II or Universal certification for refrigerant handling.
• HVAC-R/Mechanical Journeyman qualification where required.
• At least 1 year of experience in plumbing, electrical, material handling equipment, or a related area, or 2 years of Walmart store experience.
• Valid state-issued driver's license and ability to pass a motor vehicle report.
• Commercial driving record with no DUI, DWI, or OUI convictions in the last five years.
• Commercial driving record with no more than two moving violations in the last three years.
• No preventable accidents while operating a commercial motor vehicle in the last three years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

• Completion of a two-year technical/vocational HVAC/R program or a two-year Associate of Applied Science in air conditioning and refrigeration.
• Experience using word-processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Responsibilities

• Oversee installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems.
• Implement and monitor preventive maintenance programs to extend equipment life and reduce downtime.
• Manage rack systems, walk-ins, reach-ins, and supermarket refrigeration units to support performance and compliance.
• Use heavy machinery.
• Submit written and electronic information such as expense vouchers, weekly summaries, work orders, and maintenance logs; include detailed notes and before-and-after photos in work orders.
• Ensure field practices and documentation comply with OSHA standards and EPA refrigerant-handling protocols.
• Conduct inspections and repairs in accordance with applicable federal, state, and local HVAC/R codes, including indoor air quality and cold-chain requirements.
• Reclaim ozone-depleting refrigerants and maintain compliance with environmental guidelines.
• Lead HVAC/R field teams, coordinate assignments, mentor less-experienced technicians, and manage escalated service issues.
• Provide on-the-job training to developmental technicians and hands-on training sessions on safety, control troubleshooting, and system operations.
• Evaluate technician skill sets and provide feedback to senior leadership to support workforce development.
• Participate in an on-call rotation and respond promptly to business-critical incidents or requests outside standard business hours, resolving or escalating issues as appropriate.
• Manage refrigerant levels, parts inventory, and vendor relationships to ensure materials are available when needed.
• Track and order HVAC/R parts, record purchases and usage, and ensure compliance with external service-provider contracts.
• Coordinate service calls and regional or market workloads to meet business priorities and timelines.
• Support implementation of HVAC/R business solutions by identifying operational needs, monitoring progress, and adapting to organizational changes.
• Lead special projects by collecting data, evaluating new technologies, and recommending improvements.
• Collaborate with cross-functional teams to develop and refine processes.
• Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
• Safely operate motor vehicles; verify required vehicle documents and check fuel, water, brakes, signals, and lights.
• Submit vehicle maintenance invoices for payment and verify insurance coverage and validity.
• Wear the company uniform and badge in accordance with company policies.
• Lead and participate in teams by sharing resources and information, determining customer needs and priorities, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and identifying improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with correcting ethical or compliance issues.
• Model Walmart values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase.
• Company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes, with amounts based on job classification and length of employment.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
• Additional benefits, subject to eligibility and plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree