Senior Technician - Document Management

Innergex • Longueuil, QC

3d • Hybrid

About The Position

Innergex Renewable Energy Inc. is seeking a Senior Documentation Technician to manage, organize, preserve, and disseminate paper and digital documents and company information. This role ensures adherence to documentation standards and procedures, optimizes information accessibility, reliability, and security, and supports teams with their document management needs. The position also contributes to process improvement and the implementation of sustainable information management solutions.

Requirements

• DEC (College diploma) in Information Science or equivalent
• Certificate in Records and Archives Management or equivalent
• Between 7 and 10 years of relevant experience in records management and archiving
• Excellent knowledge of standards, principles, and best practices in records management and archiving
• Advanced proficiency in electronic document management (EDM) tools and related systems
• Excellent proficiency with the Microsoft 365 suite
• Excellent proficiency with document management software
• Experience with document management platforms, electronic signature tools, and secure information-sharing solutions
• Strong organizational skills and the ability to manage multiple priorities at the same time
• Ability to oversee complex documentation processes
• Strong analytical skills and a keen eye for detail
• Strong internal customer focus and the ability to understand users' needs
• Discretion, integrity, and strict adherence to confidentiality and information security requirements
• Ability to recommend and implement process improvements
• Bilingualism (French and English, both spoken and written) is required

Nice To Haves

• Knowledge of M-Files is a plus
• Knowledge of the regulatory frameworks applicable to the protection of personal information (GDPR, Bill 25, CCPA, etc.) is a plus
• Knowledge of the regulatory frameworks applicable to information management in various business areas (finance, engineering, human resources, legal, technology, etc.) is a plus

Responsibilities

• Oversee and participate in the implementation of records management and privacy policies
• Provide strategic and operational oversight of the lifecycle of paper and digital documents, including the processes for archiving and destruction
• Organize, file, index, and preserve documents in accordance with established standards, while suggesting improvements to work methods
• Perform and oversee the physical and digital processing of documents (metadata, coding, migration, and quality control)
• Promote and provide guidance on best practices in records management to the various teams
• Train and assist users in applying policies, procedures, and documentation guidelines
• Support users in using the systems and tools managed by the team, including the corporate document management system, electronic signature solutions, and secure information-sharing platforms
• Carry out various strategic and operational responsibilities related to records management
• Lead or contribute to continuous improvement projects aimed at optimizing the efficiency, performance, and operational results of document management processes
• Participate in internal and external records management projects, including planning, coordinating with stakeholders, and monitoring results
• Help carry out projects such as data rooms, due diligence exercises, and other initiatives that require rigorous document management

Benefits

• Competitive salary and annual bonus
• Three weeks vacation to start
• Paid vacations during the holiday season
• 100% Innergex-funded medical insurance from day one of employment, including primary care services via telemedicine
• Group retirement plans with employer participation
• 100% Innergex-funded Wellness account
• Electric vehicle (E-VIP) incentive program
• Hybrid work model
• Career development opportunities
• Offices accessible by public transportation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree