Senior Technical Writer

Applied Information SciencesBoston, MA
3d$76,000 - $115,000

About The Position

Why AIS? When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success. Employee Ownership : Your contributions directly impact the company’s success, and you share in its achievements. Continuous Learning : Access to resources, training, and mentorship to support your professional growth. Inclusive Culture : A workplace where diversity is celebrated, and everyone’s voice is valued. Mission-Driven Work : Engage in projects that make a meaningful difference for our clients and communities. What are we looking for? At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles. Working@AIS At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Technical Writer. Core Knowledge & Skills: Expert in writing principles, advanced tools, and client technologies; stays current with trends in technical communication. Work & Complexity: Leads multiple complex projects; develops documentation strategies; solves high-level challenges with innovative solutions. Quality & Independence: Delivers detailed, accurate documentation; sets team benchmarks; regularly refines content for clarity and usability. Teamwork & Communication: Coordinates efforts across teams; mentors junior staff; fosters collaboration and knowledge sharing. Consulting & Engagement: Provides expert guidance; consults on documentation strategy; solves complex challenges and leads training initiatives. As your initial project assignment, you will support the unique needs of our client as a Senior Technical Writer. Department Overview AIS is supporting federal customer with a program focused on architecture and infrastructure.

Requirements

  • Minimum 8 years of relevant experience producing high‑quality technical documentation for complex systems, platforms, or programs in regulated or mission environments.
  • Demonstrated ability to translate highly technical concepts into clear, accurate, and audience‑appropriate documentation for technical and non‑technical stakeholders.
  • Experience developing and maintaining a wide range of deliverables, including system documentation, user guides, SOPs, technical reports, and compliance artifacts.
  • Strong collaboration skills, with the ability to work directly with engineers, architects, researchers, and program leadership to gather and validate technical content.
  • Active Secret clearance or higher, with ability to support classified or mission‑critical programs.
  • Bachelor’s degree in Technical Writing, English, Communications, or a related field.

Nice To Haves

  • Experience supporting DoD/IC programs and mission systems.

Responsibilities

  • Oversees the strategic development and production of a diverse portfolio of documents for clients and their customers, driving innovation in documentation practices while ensuring compliance with industry standards.
  • This role entails the creation of sophisticated user guides, extensive reference manuals, program maintenance manuals, and document coding manuals, all tailored for intricate databases and complex application systems.
  • For client customers, authors comprehensive research reports, nuanced statistical summaries, and specialized publications that employ advanced technical language.
  • In addition, spearheads the creation and editing of digital content for online platforms, focusing on enhancing user experience by transforming complex terminology into accessible language for the general public.
  • Collaborates closely with cross-functional teams and subject matter experts to ensure accuracy and relevance, while leading initiatives to improve documentation processes and methodologies.

Benefits

  • Employee Ownership : Your contributions directly impact the company’s success, and you share in its achievements.
  • Continuous Learning : Access to resources, training, and mentorship to support your professional growth.
  • Inclusive Culture : A workplace where diversity is celebrated, and everyone’s voice is valued.
  • Mission-Driven Work : Engage in projects that make a meaningful difference for our clients and communities.
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