Senior Technical Writer

Innova Solutions • Charlotte, NC

22h • Hybrid

About The Position

Senior Technical Writer responsible for possess the ability to understand complex architectures, APIs, system interactions, payment flows, and platform designs. Create and maintain comprehensive API documentation. Document service interfaces, request/response structures, authentication methods, integration patterns, and usage guidelines. Develop technical onboarding materials for internal and external consumers of platform APIs. Maintain documentation supporting hundreds of payment-related integration points.

Requirements

• Ability to understand complex architectures, APIs, system interactions, payment flows, and platform designs.

Nice To Haves

• Technical Documentation Strategy
• API & Integration Documentation
• Payment Platform Knowledge Management

Responsibilities

• Create and maintain comprehensive API documentation
• Document service interfaces, request/response structures, authentication methods, integration patterns, and usage guidelines
• Develop technical onboarding materials for internal and external consumers of platform APIs
• Maintain documentation supporting hundreds of payment-related integration points

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed