Senior Technical Writer

CRI • Alexandria, VA

15d • Onsite

About The Position

CRI is a leading developer of new technology in the government arena, creating innovative products for the global market. We foster a culture of innovation with a practical approach to problem-solving. As a woman-owned Small Business with over 30 years of experience supporting the federal government in Security, Information Technology, and Management, we are seeking a Senior Technical Writer. This role involves developing, evaluating, and maintaining high-quality technical documentation, training materials, operational procedures, and deployment guides for complex technical systems. The position requires more than just editing; it demands assessing documentation for clarity, usability, logical flow, technical accuracy, and audience appropriateness to ensure effectiveness for both technical and non-technical users. The Senior Technical Writer will collaborate closely with Subject Matter Experts (SMEs) to interpret technical information and translate it into clear documentation, identifying documentation gaps and process improvements while establishing standards and best practices. Additionally, this role leads the technical writing team, managing two other writers, providing reviews, prioritizing workload, offering guidance and mentoring, and setting deadlines. The position requires synthesizing information from multiple sources, understanding complex system integrations and workflows, and producing documentation that supports operational continuity, training, deployment, maintenance, and customer understanding.

Requirements

• Experience developing, editing, and producing complex technical documentation, reports, manuals, procedures, and instructional materials.
• Strong ability to evaluate documentation from both technical and end-user perspectives to improve readability, organization, and effectiveness.
• Experience translating complex technical concepts and system interactions into clear and understandable documentation.
• Experience working with style guides, document standards, and formatting requirements for technical publications.
• Experience developing diagrams, workflows, graphics, and visual documentation artifacts.
• Ability to interpret engineering drawings, system architecture, and technical specifications into written documentation.
• Experience with graphics, multimedia, audio/video editing, or eLearning development tools, preferably Adobe Captivate.
• Strong analytical, organizational, and communication skills with exceptional attention to detail.
• Ability to independently manage documentation efforts and prioritize multiple deliverables in a fast-paced environment.
• 8+ years of experience in technical writing, technical editing, documentation development, or knowledge management.
• Experience supporting government organizations or government contract environments.
• Active Secret Government Clearance Level or Higher

Nice To Haves

• Experience supporting complex technical systems, integrations, or operational environments preferred.
• Previous SharePoint administration or documentation repository management experience is a plus.

Responsibilities

• Develop, review, and maintain technical documentation including operational procedures, system documentation, deployment guides, training materials, user manuals, white papers, and technical reports.
• Evaluate documentation for clarity, completeness, usability, consistency, and logical flow to ensure content effectively supports operational and customer needs.
• Collaborate with engineers, developers, operational staff, and subject matter experts to gather, interpret, and translate complex technical information for diverse audiences.
• Analyze existing documentation and recommend improvements to organization, structure, formatting, communication methods, and overall user experience.
• Ensure documentation accurately reflects system functionality, integrations, dependencies, and operational processes.
• Develop and maintain documentation standards, templates, style guidance, and best practices to improve consistency and quality across deliverables.
• Create and maintain diagrams, graphics, workflows, and visual aids to support technical documentation and training materials.
• Provide recommendations to program teams and customers regarding documentation formats, delivery methods, communication channels, and knowledge management approaches.
• Support training development efforts, including multimedia and interactive learning content where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed