About The Position

Lightning AI is seeking a Senior Technical Writer, Developer Experience to own the documentation as a product surface. This role is crucial for the company's Product-Led Growth (PLG) motion, directly impacting developer activation, retention, and revenue. The ideal candidate will treat documentation with product instincts, editorial craft, and a drive for end-to-end ownership. The company behind PyTorch Lightning, Lightning AI offers an end-to-end platform for developing, training, and deploying AI systems, combining developer-first software with cost-efficient compute. They serve a diverse range of clients from solo researchers to large enterprises and operate globally with offices in New York City, San Francisco, Seattle, and London.

Requirements

  • 5+ years of technical writing experience at a company where docs were treated as a product.
  • Demonstrated experience owning developer documentation end-to-end (SDK references, CLI guides, API docs, getting started flows).
  • Comfortable reading code to understand it well enough to explain it accurately.
  • Strong information architecture instincts (structure, progressive disclosure, example density).
  • Experience collaborating directly with engineering and product teams on release timelines.
  • Proficiency with modern docs tooling (Mintlify, Docusaurus, ReadMe, or similar).
  • Active use of AI tools (Claude, Cursor, or similar) to accelerate writing, research, and content production.

Nice To Haves

  • Experience at a developer-led or PLG company where docs were a measurable part of the growth motion.
  • Familiarity with ML/AI tooling, inference platforms, or developer infrastructure.
  • Experience building or selecting docs tooling.
  • Background in technical blogging, developer education, or community content.
  • Experience growing or mentoring a writing team.

Responsibilities

  • Own the documentation product, including auditing existing content, identifying gaps, and building a roadmap for missing information.
  • Manage information architecture, structure, and coverage across Lightning Studios (AI Dev Platform) and Lightning Deploy (Inference Platform), encompassing UI, SDK, and CLI.
  • Own the developer getting-started experience, optimizing for time-to-first-success as a key metric.
  • Uphold voice and editorial standards across documentation, landing pages, and technical blog posts, collaborating with Product and Marketing leadership.
  • Execute cross-functionally, working closely with engineers, product managers, and designers to extract and refine technical content.
  • Develop a community content strategy to scale documentation beyond internal releases.

Benefits

  • Discretionary bonus
  • Meaningful equity component
  • Comprehensive medical, dental and vision coverage (U.S.)
  • Private medical and dental insurance (U.K.)
  • Retirement and financial wellness support (U.S.)
  • Pension contribution (U.K.)
  • Generous paid time off, plus holidays
  • Paid parental leave
  • Professional development support
  • Wellness and work-from-home stipends
  • Flexible work environment
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