Senior Technical Writer, Developer Experience

Lightning AI

23h•Hybrid

About The Position

Lightning AI is seeking a Senior Technical Writer, Developer Experience to own the documentation as a product surface. This role is crucial for the company's Product-Led Growth (PLG) motion, directly impacting developer activation, retention, and revenue. The ideal candidate will treat documentation with product instincts, editorial craft, and a drive for end-to-end ownership. The company behind PyTorch Lightning, Lightning AI offers an end-to-end platform for developing, training, and deploying AI systems, combining developer-first software with cost-efficient compute. They serve a diverse range of clients from solo researchers to large enterprises and operate globally with offices in New York City, San Francisco, Seattle, and London.

Requirements

5+ years of technical writing experience at a company where docs were treated as a product.
Demonstrated experience owning developer documentation end-to-end (SDK references, CLI guides, API docs, getting started flows).
Comfortable reading code to understand it well enough to explain it accurately.
Strong information architecture instincts (structure, progressive disclosure, example density).
Experience collaborating directly with engineering and product teams on release timelines.
Proficiency with modern docs tooling (Mintlify, Docusaurus, ReadMe, or similar).
Active use of AI tools (Claude, Cursor, or similar) to accelerate writing, research, and content production.

Nice To Haves

Experience at a developer-led or PLG company where docs were a measurable part of the growth motion.
Familiarity with ML/AI tooling, inference platforms, or developer infrastructure.
Experience building or selecting docs tooling.
Background in technical blogging, developer education, or community content.
Experience growing or mentoring a writing team.

Responsibilities

Own the documentation product, including auditing existing content, identifying gaps, and building a roadmap for missing information.
Manage information architecture, structure, and coverage across Lightning Studios (AI Dev Platform) and Lightning Deploy (Inference Platform), encompassing UI, SDK, and CLI.
Own the developer getting-started experience, optimizing for time-to-first-success as a key metric.
Uphold voice and editorial standards across documentation, landing pages, and technical blog posts, collaborating with Product and Marketing leadership.
Execute cross-functionally, working closely with engineers, product managers, and designers to extract and refine technical content.
Develop a community content strategy to scale documentation beyond internal releases.