Senior Technical Writer

SAICColorado Springs, CO

About The Position

We are seeking a motivated and detail-oriented Technical Writer to support mission-critical operations for NORAD/NORTHCOM mission. The ideal candidate will be responsible for creating, revising, and maintaining technical documentation related to systems, processes, policies, and procedures in alignment with Department of Defense (DoD) standards and organizational goals. Working closely with subject matter experts (SMEs), engineering teams, and project managers, this individual will translate complex technical concepts into clear, concise, and accurate documentation for both technical and non-technical audiences. The Technical Writer will play a key role in ensuring that the command’s written resources meet all mission, operational, and compliance requirements.

Requirements

  • Experience creating, revising, and maintaining technical documents, including user manuals, standard operating procedures (SOPs), operational guides, training materials, installation manuals, configuration guides, engineering designs, knowledge articles, and reports.
  • Experience ensuring documentation adheres to DoD standards, including compliance with applicable style guides like the DoD Visual Information Style Guide.
  • Experience working with subject matter experts (SMEs), engineers, and project teams to accurately capture complex technical details and translate them into professional, accessible documentation.
  • Experience participating in technical discussions, reviews, and project updates to stay informed of system and process changes that impact technical documentation.
  • Experience leading documentation efforts for multiple concurrent projects.
  • Experience developing and delivering technical writing deliverables in accordance with the timeline and milestones defined by Program/Project Managers and DoD customers.
  • Experience organizing, updating, and maintaining a documentation repository for easy access and reference.
  • Experience developing and integrating technical diagrams, flowcharts, and visual aids (using tools like MS Visio) to enhance document readability and comprehension.
  • Proficiency with tools like Microsoft Office, Adobe Acrobat, and graphic editing software to create professional-grade written and visual deliverables.

Responsibilities

  • Create, revise, and maintain technical documents, including user manuals, standard operating procedures (SOPs), operational guides, training materials, installation manuals, configuration guides, engineering designs, knowledge articles, and reports.
  • Ensure all documentation adheres to DoD standards, including compliance with applicable style guides like the DoD Visual Information Style Guide.
  • Work with subject matter experts (SMEs), engineers, and project teams to accurately capture complex technical details and translate them into professional, accessible documentation.
  • Participate in technical discussions, reviews, and project updates to stay informed of system and process changes that impact technical documentation.
  • Lead documentation efforts for multiple concurrent projects.
  • Develop and deliver technical writing deliverables in accordance with the timeline and milestones defined by Program/Project Managers and DoD customers.
  • Organize, update, and maintain the command's documentation repository for easy access and reference.
  • Develop and integrate technical diagrams, flowcharts, and visual aids (using tools like MS Visio) to enhance document readability and comprehension.
  • Use tools like Microsoft Office, Adobe Acrobat, and graphic editing software to create professional-grade written and visual deliverables.
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