Senior Technical Systems Analyst - GFT Halifax

RBC • Halifax, NS

1d • Onsite

About The Position

This role involves working on business-critical applications such as Enterprise Performance Management (EPM) / Reporting / Tax portfolios across the enterprise. The Senior Technical Systems Analyst will support various vendor-based software packages and their backend infrastructure. Responsibilities include working directly with application teams (Dev, QA, UAT) and enterprise IT groups to roll out software patches, enhance efficiency and effectiveness by adopting enterprise standards, and ensure application stability.

Requirements

• Demonstrated leadership ability, with experience on multiple projects with multiple interfaces and/or 3rd party software packages.
• 3-5 years of demonstrated work experience with large high performing teams.
• Experience in Windows Server management and recommended best practices.
• Experience with working on UNIX (AIX/Linux) environments.
• Knowledge of CI/CD and DevOps tools such as Helios, UCD, Jenkins, GIT, etc.
• Excellent understanding and technical knowledge in On-Premise and Cloud architecture.
• Strong interpersonal communication and organizational skills required to operate as an integral team member across global distributed technical teams.
• Experience in supporting Vendor Software (IBM Planning Analytics, IBM Cognos Analytics, CDM, Longview, Workiva, etc.).

Nice To Haves

• Ability to facilitate between and influence key decision makers.
• Strategic thinker with excellent interpersonal skills to work across various teams.

Responsibilities

• Manage all stages of delivery against mission critical applications.
• Install, maintain, administer, and update vendor-provided software.
• Provide support for new and existing on-prem and SaaS applications.
• Work closely with various internal IT groups for setting up and configuring required changes.
• Work with vendors to create support tickets and follow through with troubleshooting/diagnosing complex, escalated issues and suggested fixes to ensure application stability.
• Work closely with the application team to plan monthly releases, creating/executing runbooks, and assisting with delivering product roadmaps.
• Provide technical support for the development team, QA, and end users with running application components.
• Monitor applications to ensure they are performing as expected and tweak settings to ensure optimal configuration.
• Automate manual tasks to improve productivity.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed