Senior Technical Project Manager, CoStar Real Estate Manager & Visual Lease - Atlanta, GA

CoStar Group•Atlanta, GA

16d•Onsite

About The Position

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. CoStar Real Estate Manager is a leading platform for lease accounting, lease administration, and the management of portfolios, transactions, projects, and construction. Visual Lease, a CoStar Group company, is a centralized system of record for all lease-related financial, operational, and legal data, integrating lease management, lease accounting, and sustainability reporting. This role will oversee the delivery of multiple software implementations simultaneously for customers, reporting to the Director of Project Management. The Senior Technical Project Manager will lead the on-boarding solutions for key strategic customers, acting as an external customer and/or 3rd party vendor-facing role, as well as an internal master facilitator. The role requires competency in sales, delivery, financial management, risk management, master plan management, communications, and delivery management, achieved through oversight of the Project Management Organization (PMO). The position involves leading the analysis and creativity required to solve unique/complex technical and business problems for the customer, using sound judgment to drive project success while balancing customer objectives, budgets, contracts, timelines, and margins. The ideal candidate will have deep SDLC expertise and enterprise implementation experience, with the ability to manage internal information system projects end-to-end. This position is based in the Atlanta office, requiring 5 days per week in the office.

Requirements

Bachelor's degree in Accounting, Finance, or related field, from an accredited, not-for-profit, in-person college/university.
A track record of commitment to prior employers.
8+ years of technical project management experience, particularly in external, customer facing roles OR 6+ years of relevant experience with a completed Master’s degree.
Experience managing enterprise-scale SaaS implementations.
Demonstrated ability to delegate, multitask and manage concurrent IT projects.
Expertly direct the work of a multi-disciplinary client team, which includes IT, Real Estate and Accounting experts.
Work independently successfully with limited to no direct supervision while embodying all standards expected.
Demonstrated ability to exercise good judgement and provide recommendations to clients and/or team members that are in alignment with the company.
Excellent organizational and communication skills.
Organized critical thinker.
Collaborative teammate driven towards the shared success of teammates and customers.
Meticulous about documentation and record-keeping.
Advanced user of MS Project and MS Office applications (Word, Excel, Visio, and PowerPoint).

Nice To Haves

PMP certification or equivalent.
MBA or Master’s in a related field.

Responsibilities

Review Sales Order and Customer Success Record for accuracy
Conduct Sales to Consulting hand-off and client-facing kick off meetings
Define project scope, objectives, and deliverables
Conduct in-depth project scope analysis and address gaps proactively
Identify strategic opportunities that will add value to the implementation process and to the client's operational needs.
Create and maintain granular project schedules
Displays advanced understanding of level of effort of every task in the project schedule
Tracks resource allocation based on available bandwidth and level of effort
Lead and motivate multi-disciplinary teams effectively
Demonstrates initiative and uses sound judgment in choosing actions
Provides input regarding key project staff-competency, fit, capability, and performance
Mentor Level 1 Technical Project Managers
Manage scope changes and implement effective change management processes
Evaluates Change impact (what-if analysis) for projects and drives decision making based on most optimal projections
Develop and manage project budgets
Review and distribute Time and Materials Reports
Communicate and able to identify when budget may be exceeded and recommend solutions to stay in budget
Provide direction and support to the Project Team
Prioritize Project tasks and conduct planning sessions with the Project Team
Run Executive Stakeholder meetings and QBRs (Quarterly Business Reviews) for programs
Facilitate and lead weekly status update meetings and capture meeting notes in real-time
Provide status reports focusing on budget, scope, and timeline
Leverage our Professional Services Automation (PSA) solution as a portal to communicate Project information to our clients
Proficiency in identifying, analyzing, mitigating project risks, and solving issues
Apply risk mitigation strategies, including risk avoidance, risk transfer, and contingency planning for programs
Lead the analysis and diagnosis to solve unique/complex technical and project issues
Provide the project team, client, and shareholders with metrics and feedback on the project's performance
Strive for perfect execution and process improvement to prevent defects in deliverables
Extensive experience in ensuring the quality of project deliverables through testing and review processes
Manage Test Case assignments, issue logs, and issue resolution in TestRail
Manage Stakeholder and Customer expectations
Communicate difficult and/or complex content to executive level stakeholders
Provide strategic direction to programs and projects
Drive organizational alignment
Manage large group of related projects in a coordinated manner to obtain benefits and control not available from managing them individually.
Aggregates project metrics in PMIS (Project Management Information System) Dashboard.
Manages, updates, and publishes program processes and templates.
Foster client partnerships and drive customer satisfaction initiatives.
Handle customer requests for consultation on matters beyond the scope of the program/project.
Encourage customer referrals to other organizations for our company.
Travel up to 10% (domestic and international) annually

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks