Senior Technical Project Coordinator

Neptune Technology Group • Duluth, GA

2d • Onsite

About The Position

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities — revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers — so they can remain focused on the business of water. For additional information, please visit the company website at www.neptunetg.com.

This role involves architecting and maintaining complex project schedules across multiple concurrent workstreams, driving disciplined meeting cadences, and owning the technical tooling, integrations, and reporting infrastructure that Project Managers and Program Managers depend on for decision-making. The position requires configuring and troubleshooting PM tooling, diagnosing root causes of data quality and reporting gaps, and building repeatable processes that scale across the portfolio. The Senior Technical Project Coordinator will proactively identify data integrity, tooling, and coordination risks, engage directly with technical stakeholders, and represent PMO standards in cross-functional settings. Additionally, this role includes mentoring and guiding junior coordinators.

Requirements

• Experience with project management methodologies (Agile, Waterfall, Hybrid, etc.)
• Advanced proficiency with project management and collaboration tools (MS Project, Jira, Confluence, Smartsheet, Teams)
• Ability to build and maintain dashboards, reports, and workflow automations that support portfolio-level decision-making
• Strong grasp of scheduling logic and dependency management across complex, multi-workstream projects
• Root-cause analysis and problem-solving skills, with the ability to diagnose data quality or process gaps and design scalable fixes
• Working knowledge of software development lifecycles (Agile, Scrum, Waterfall) and the ability to translate between technical and business stakeholders
• Strong written and verbal communication skills, with the ability to engage confidently with technical stakeholders and cross-functional teams
• Excellent organizational skills and attention to detail, with the ability to manage multiple competing priorities in a fast-paced environment
• Sound judgment and the ability to exercise autonomy — knowing when to solve independently versus escalate
• Mentoring and coaching skills to support the development of junior coordinators
• Process design and documentation skills, with a focus on building repeatable, scalable practices
• Typically requires a bachelor's degree (or international equivalent)
• 5+ years of relevant experience.

Nice To Haves

• 5+ years' experience in a role demonstrating strong technical, operational, and analytical skills.

Responsibilities

• Architect and maintain complex project schedules across multiple concurrent workstreams
• Drive disciplined meeting cadences to keep project execution on track
• Risk management: Identifying potential risks, developing mitigation strategies, and proactively addressing issues to minimize project impact.
• Own the technical tooling, integrations, and reporting infrastructure that Project Managers and Program Managers depend on for decision-making
• Configure and troubleshoot PM tooling, including scheduling systems, dashboards, and workflow automation
• Diagnose root causes of data quality and reporting gaps, and build repeatable processes that scale across the portfolio
• Proactively identify data integrity, tooling, and coordination risks before they become delivery problems
• Engage directly with technical stakeholders and represent PMO standards in cross-functional settings
• Mentor and guide junior coordinators

What This Job Offers

• Job Type: Full-time
• Career Level: Senior