Senior Technical Program Manager

Microsoft•Redmond, WA

2d•$119,800 - $261,000

About The Position

The GWS Technology Team owns the development of Microsoft’s Digital Transformational strategy, supporting solutions or experiences (employee and operational), and products across the RE&S Global Workplace Services portfolio. We ensure alignment to Microsoft’s strategy to deliver connected, accessible, sustainable, and secure environments by partnering closely with internal and external stakeholders to deliver world-class digital systems and experiences driving the future of Microsoft’s core business. The GWS Technology team is looking for an experienced Senior Technical Program Manager who can drive large-scale technology and infrastructure transformation projects.

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
Demonstrable understanding of complex multisystem Integration Architectures.
Experience in formulating cloud-based solutions by mapping business problems to end-to-end technology solutions.
Ability to develop strategies, roadmaps, business cases and ROI analysis for proposed investments

Nice To Haves

Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
6+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Has 10+ years of prior Technical Program Management or Project Management experience - management experience involving managing direct reports (FTEs), contract workers, and virtual/matrixed partners a plus
Familiarity with commercial real estate operations and facilities management desired, design and construction preferred

Responsibilities

Drive large-scale technology and infrastructure transformation projects.
Apply advanced analytics and principles of functional and technical architecture to define appropriate solutions and strategy at a high level.
Establish or develop requirements for business analysis, planning, solutions deployment, and inform operational models.
Participate in and inform GWS Technology annual strategy, vision, and roadmap.
Drive partnerships, alignment, innovation, and compliance across GWS, product groups, IT, and external partners.
Oversee a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for crucial programs.
Communicate program status and risk to relevant stakeholders and hold them accountable for following the established schedule, risk mitigation plans, and processes.
Establish objectives and success criteria for the project in an inclusive collaborative manner with all stakeholders.
Facilitate experiments, POCs and prototypes that test hypothesis, validate assumptions, and create insights that inform future strategy and direction of GWS Technology investment.
Champion internal GWS innovation using the available suite of Microsoft and industry products; Power Platform, Dynamics, Azure IOT, AR/MR/VR, Azure Digital Twins, Office 365, and other products and OEM partner offerings.
Develop executive business cases, project plans, and subsequent reporting for all DT projects assigned ensuring appropriate approval, validation and assessment prior to additional investment or expansion.
Provide transparency of product and process via regular project/program reporting updates to GWS Technology senior leadership, peers, and stakeholders: evangelizing crucial programs to stakeholders, partners, and customers to gain buy in.
Leverage data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact.
Tailor communication style and storytelling strategy according to audience and business needs.
Drive the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence.
Coordinate necessary cross-team collaboration (e.g., Landing, Design, Engineering, Supply Chain, Finance, Technical Program Management) to ensure all program requirements are understood and can be met.
Generate awareness across GWS of available solutions through multiple mechanisms: virtual and in person presentations, partnerships, SharePoint, Yammer, social media (where possible) and documentation.
Capture data, identify risks, drive consensus, create SOWs, facilitate approvals, manage budget and timeline for DT projects assigned – creating business cases to justify CAPEX and OPEX budget requests for all DT or Innovation projects assigned.
Coordinate to ensure privacy, security and accessibility compliance with appropriate Microsoft stakeholders and other related parties (IoT and Software teams).
Work with Procurement, Compliance, Governance and legal to validate scope, contracts and terms to ensure we are following policy and GWS mandated processes wherever possible.