Senior Technical Program Manager
About The Position
The Security Threat and Response Management (STRM)- NES program is a dedicated collection of self-organizing, high-performing, interdependent, co-located individuals representing diverse functional roles with all the necessary skills to build foundational platform capabilities that application teams leverage. This program provides stewardship of enterprise-grade application architecture and design within the broader context of holistic software development. It drives architectural alignment, builds cross-team consensus, and leads the exploration of software innovations while enabling engineering excellence across the organization. As a Senior Technical Program Manager (TPM), you will drive the STRM program execution by aligning business priorities, technical strategy, and cross-functional delivery. You will partner closely with engineering, product management, and business stakeholders to deliver scalable, secure, and high-impact platform capabilities. You will own end-to-end program delivery, ensuring alignment across multiple teams, managing dependencies, mitigating risks, and enabling predictable, high-quality outcomes.
Requirements
- Significant experience in Technical Program Management, preferably in platform, security, or infrastructure domains.
- Strong understanding of software development lifecycle, distributed systems, APIs, and platform architectures.
- Proven track record of delivering complex, cross-functional technical programs at scale.
- Expertise in managing dependencies, risks, and trade-offs across multiple teams.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Excellent communication and stakeholder management skills across all organizational levels.
- Experience working in Agile/Scrum and hybrid delivery models.
- Ability to influence without authority and drive alignment in highly matrixed environments.
Responsibilities
- Translate business goals, technology strategy, and security priorities into scalable program roadmaps and execution plans.
- Partner with Product Managers and Architects to align feature roadmaps with long-term platform strategy.
- Decompose complex initiatives into manageable programs, milestones, and deliverables.
- Drive clarity on program scope, success metrics, and measurable outcomes.
- Continuously assess platform gaps and initiate programs to address emerging needs.
- Use data, operational metrics, and customer feedback to refine priorities and guide roadmap evolution.
- Own end-to-end delivery of large, cross-functional technical programs.
- Define program milestones, manage dependencies, and ensure alignment across engineering and partner teams.
- Proactively identify, track, and mitigate risks, issues, and blockers impacting delivery.
- Monitor program health through metrics, dashboards, and regular status reviews.
- Ensure high-quality releases by embedding testability, observability, and operational readiness into delivery processes.
- Drive release readiness, launch coordination, and post-launch monitoring to ensure stability and adoption.
- Investigate anomalies in system or program performance and coordinate resolution with appropriate teams.
- Collaborate with Product Managers, Architects, Engineering teams, and business stakeholders to align priorities and execution.
- Facilitate cross-team planning, technical reviews, and program governance forums.
- Communicate program status, risks, and trade-offs effectively to both technical and non-technical stakeholders.
- Drive decision-making through structured problem-solving and data-driven insights.
- Ensure alignment across dependent programs and platforms to avoid delivery conflicts.
- Establish and improve scalable program management practices, processes, and governance models.
- Drive continuous improvement through retrospectives, feedback loops, and best practice adoption.
- Ensure compliance with security, reliability, and operational standards.
- Promote automation, efficiency, and standardization across program execution.
- Provide leadership and mentorship to junior TPMs and team members.
- Foster a culture of accountability, collaboration, and continuous learning.
- Build strong internal networks to drive alignment and program success.
- Act as a thought leader in program management and technical execution excellence.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
