Senior Technical Program Manager

Fiserv • Columbus, OH

3d • Onsite

About The Position

You will be responsible for delivering large‑scale, business‑critical technology initiatives across the FTS organization. In this role, you will provide leadership of the planning and execution of the program(s) that crosses multiple business areas and has a high degree of complexity, senior executive visibility, and high risk if not delivered on-time and with expected quality levels.

Requirements

• 8+ years of experience leading technical programs, large‑scale initiatives, or management consulting engagements
• 5+ years of experience delivering large, complex infrastructure or data center consolidation programs
• 5+ years of experience leading cross‑functional, matrixed teams across multiple business units
• 5+ years of experience applying formal program and project management frameworks across the full delivery lifecycle
• 3+ years of experience managing program budgets, forecasts, and financial controls for enterprise initiatives
• Bachelor’s degree in business, technology, or a related field, or an equivalent combination of education, work, and/or military experience
• Must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Nice To Haves

• Experience delivering programs with enterprise‑wide impact and senior executive sponsorship
• Experience working within a PMO or governed delivery environment
• Experience supporting operational transition, cutover, migration, or production readiness activities
• Experience managing client‑facing communications and formal signoff processes
• Experience leading programs with high delivery risk and tight regulatory, security, or quality constraints

Responsibilities

• Lead end‑to‑end planning and execution of complex, cross‑functional technical programs with significant executive visibility
• Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
• Keep internal and external stakeholders aligned and informed through transparent, ongoing communication and clear decision‑making forums
• Ensure program execution follows FTS governance models, methodologies, and delivery standards
• Proactively identify delivery challenges, evaluate alternative solutions, and lead issue resolution and escalation when needed
• Provide matrix leadership to program and project managers, holding teams accountable to delivery and quality expectations
• Manage full program financials, including business cases, forecasts, spend approvals, actuals, and remaining budget
• Oversee client communications, end‑to‑end testing, cutover readiness, and formal signoff prior to all production go‑live activities

Benefits

• Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees