Senior Technical Program Manager

Warner Bros. Discovery•Ottawa, ON

About The Position

CNN Digital is seeking an experienced Senior Program Manager, Technical to oversee and drive the development, release, and continuous improvement of key products within our best-in-class digital portfolio. As the technical program/delivery lead for at 2-3 scrum teams within CNN’s Digital Engagement group, you will collaborate with Product, Design, Engineering, and multiple organizational stakeholders to ensure successful on-time delivery of features and enhancements to CNN’s digital products. Your focus will span from planning through execution, ensuring each project aligns with CNN’s strategic objectives, adheres to relevant industry standards, and maintains world-class reliability.

Requirements

Bachelor’s degree in Computer Science, Engineering, or field related to program management; Master’s degree a plus.
5+ years of experience in technology or digital media, including at least 3 years in a program management or technical project management role.
Track record of delivering complex, cross-platform projects in a fast-paced environment.
Competency in at least one modern industry-wide software framework such javascript, html/css, python, typescript, etc.
Ability to facilitate technical solutioning and architectural meetings.
Proficiency in Agile/Scrum methodologies, with additional knowledge of traditional project management frameworks.
Ability to manage competing priorities, anticipate roadblocks, and orchestrate cross-functional resources effectively.
Experience with industry standard project management software such as Jira, Confluence, Asana, etc.
Exceptional written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences.
Ability to adapt communication style and content to suit diverse audiences and objectives, ensuring clarity, alignment, and impact.
Demonstrated success influencing teams and stakeholders at all levels without direct authority.
Comfortable leveraging data and analytics to drive decisions, measure results, and iterate on solutions.
Adept at identifying, prioritizing, and mitigating risks in complex technical environments.
Bias to action. Takes initiative, removes blockers, and drives progress with urgency and accountability.
Passion for media, news, and technology, with a commitment to innovation and excellence.
A team player who embodies CNN Digital’s values of integrity, collaboration, and user-centricity.

Nice To Haves

3+ years technical experience such as software developer, business analyst (ideal but not required).

Responsibilities

Lead end-to-end technical program management for multiple products on CNN’s digital platforms.
Develop and refine program roadmaps, ensuring alignment with organizational objectives and user requirements.
Coordinate with Product, Design, Engineering, QA, WBD shared services, and external partner teams to define requirements, manage dependencies, and deliver high-quality outcomes on schedule.
Promote clear, consistent communication across all project stakeholders.
Drive technical conversations with engineering teams around architecture, solution designs, and testing.
Create comprehensive program plans, outlining scope, milestones, success metrics, and resource allocation.
Track progress, proactively resolve conflicts, and adjust timelines to keep initiatives on track.
Identify and manage risks and dependencies to ensure timely delivery.
Design and optimize workflows that ensure effective collaboration across Scrum teams, from ideation to release.
Organize regular leadership communications (e.g., executive briefings, steering committees) for timely, data-driven decision-making and project updates.
Ability to support and manage 2-3 crossfunctional XF scrum teams.
Serve as the primary point of contact for leadership, partners, and external vendors and provide regular updates on risks, progress, and strategic pivots.
Build strong relationships across different functional groups, influencing outcomes without direct authority.
Implement governance models with clear sign-off criteria and escalation paths to facilitate quick, effective decision-making.
Conduct retrospectives and post-incident reviews, capturing lessons learned and integrating them into the next iteration of processes.