About The Position

At Amazon, we’re inventing on behalf of customers, and with Amazon Leo, we’re redefining what global connectivity looks like. Our mission is to deliver fast, affordable broadband to unserved and underserved communities around the world through a constellation of low Earth orbit (LEO) satellites. Every system we build helps connect people to education, healthcare, opportunity, and each other. Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed. The M365 Engineering team configures, deploys, and manages Microsoft 365 productivity services, delivering secure, reliable, and highly-available collaboration tools that power daily operations for Amazon Leo users. We are seeking a self-motivated, highly organized Technical Program Manager (TPM) with exceptional interpersonal skills, strong written and verbal communication abilities, and proven experience leading large-scale technical initiatives. In this role, you will manage technical projects and workstreams to design, implement, and operate the M365 suite within the GCC High Environment. You will collaborate closely with third-party vendors, Amazon Security teams, and key stakeholders to gather requirements and deliver an exceptional productivity experience for Leo-specific resources. This individual contributor role offers broad organizational influence. You will drive alignment and execution by leveraging your technical domain expertise, strong program management fundamentals, and trusted cross-functional partnerships.

Requirements

  • 5+ years of technical product or program management experience
  • 5+ years of working directly with engineering teams experience
  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Strong technical background with ability to understand system architecture, dependencies, and technical trade-offs
  • Experience managing vendor relationships and third-party integrations
  • Experience driving operational excellence and establishing sustainable processes for service management

Nice To Haves

  • Experience with Microsoft 365 suite administration and deployment in enterprise environments
  • Experience working with GCC High or other government compliance environments
  • Experience with security compliance frameworks and working with security teams on technical implementations

Responsibilities

  • Develop integrated plans, drive execution, and remove blockers to enable teams to deliver faster with higher quality.
  • Anticipate challenges and proactively manage dependencies and risks.
  • Gain deep understanding of technical requirements for solutions being built—including architecture, dependency impacts, efficiency, performance, availability, and operability.
  • Balance the needs of engineers who build, maintain, and extend features throughout the system lifecycle, making appropriate trade-offs between technical constraints and business objectives.
  • Secure resources, scope engineering efforts, set project priorities and milestones, and drive delivery.
  • Guide teams in identifying opportunities for iterative improvements.
  • Lead multiple complex projects simultaneously, providing project leadership while anticipating bottlenecks, mitigating risks, quantifying trade-off impacts, and balancing business needs against technical constraints.
  • Identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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