Senior Technical Program Manager, Bank Connectivity

Trustly•San Francisco, CA

4d•$180,000 - $200,000•Hybrid

About The Position

The Senior Technical Program Manager will own programs that keep Trustly’s Bank Connectivity team running and support its growth, including adding banks and partners and improving the platform. The role coordinates work across engineering, product, partnerships, and external partners, and reports to the VP, Bank Connectivity. As Trustly builds its U.S. engineering hubs, the role will help Bank Connectivity adopt new services and deliver changes without disrupting dependent payments. Bank Connectivity connects Trustly to U.S. consumers’ bank accounts through direct bank APIs, core and online banking providers, data aggregators, and native connectivity. It also operates the consent, account data, and identity services on which Trustly payments depend. The position is hybrid and based in the San Francisco or New York hub, with office attendance Tuesday through Thursday.

Requirements

At least 7 years of technical program management experience, including programs spanning several engineering teams and external partners.
Experience in payments, banking, open banking, or data aggregation.
Technical depth to follow discussions about APIs, authentication, consent, and integrations, and to identify risks proactively.
A record of running a migration or ownership change on a live system without reducing reliability.
A record of securing plans and delivery commitments from teams that do not report to you.
Clear, calm, and specific communication under pressure, including during incidents.

Nice To Haves

Experience onboarding bank or aggregator partners.
Experience running compliance-driven programs, such as work related to Section 1033.
Experience helping build a new engineering hub.
Bachelor’s degree in computer science, engineering, or a related field, or equivalent experience.

Responsibilities

Own Bank Connectivity programs, including new bank, provider, and aggregator integrations, migrations, and platform improvements, with clear milestones and owners.
Plan and run programs that move services and responsibilities between teams, working with staff engineers who design the technical approach.
Run partner onboarding and certification with the partnerships team.
Track connection health, including success rates, breakages, and time to repair, and lead responses when partner changes break a connection.
Run the weekly operating rhythm for status, risks, dependencies, and decisions, keeping information visible to engineering and business leaders.
Use AI tools to automate status updates, dependency tracking, and reporting so the team can focus on decisions.
Connect delivery to business outcomes such as bank coverage, conversion, and partner commitments.