Senior Technical Program Manager
Fiserv•Berkeley Heights, NJ
•$150,000 - $240,000•Onsite
About The Position
As a Senior Technical Program Manager within Issuer Solutions, you will lead large-scale technology programs that are critical to business success. You'll drive cross-functional execution, manage complex stakeholder relationships, and ensure delivery of strategic initiatives on time, within budget, and with high quality.
Requirements
- 8+ years of experience leading technical programs, large-scale technology initiatives, or management consulting engagements
- 5+ years of experience delivering large, complex infrastructure transformation, technology modernization, or data center consolidation programs
- 5+ years of experience leading cross-functional, matrixed teams spanning multiple business units and stakeholder groups
- 5+ years of experience applying formal program and project management methodologies throughout the full delivery lifecycle
- 3+ years of experience managing program budgets, forecasts, financial controls, and investment planning for enterprise initiatives
- Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact
- Strong risk management, dependency management, and governance expertise within complex technology environments
- Bachelor's degree in Business, Information Technology, Engineering, or a related field, or an equivalent combination of education, work, and/or military experience
Nice To Haves
- Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility
- Experience working within a PMO or formal governance-driven delivery organization
- Experience leading operational transition, migration, cutover, or production readiness efforts
- Experience managing client-facing communications and formal acceptance or signoff processes
- Experience delivering programs with regulatory, security, compliance, or quality-related requirements
- PMP, PgMP, Agile, SAFe, or comparable program management certification
Responsibilities
- Lead end-to-end planning and execution of complex, cross-functional technical programs with significant executive visibility
- Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
- Keep internal and external stakeholders aligned and informed through transparent communication, clear reporting, and effective decision-making forums
- Ensure program execution follows established FTS governance models, methodologies, and delivery standards
- Identify delivery challenges, evaluate alternatives, and drive issue resolution and escalation activities to maintain program objectives
- Provide matrix leadership to program and project managers while holding teams accountable for delivery, quality, and business outcomes
- Manage program financials, including business cases, forecasts, spend approvals, actuals, and budget tracking
- Oversee client communications, end-to-end testing, cutover readiness, implementation activities, and formal signoff prior to production go-live
Benefits
- Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
