Senior Technical Program Manager - Security & Identity

New Relic•Reno, NV

1d•$164,000 - $202,000

About The Position

New Relic is seeking a Senior Technical Program Manager to join its engineering organization. The role leads planning, execution, and delivery of large cross-functional programs that support strategic objectives, requiring a senior-level understanding of cloud, engineering, software, and systems development lifecycles. The position focuses on Security and Identity initiatives, including customer IAM adoption, security programs that enforce compliance standards and protect sensitive data environments, and tracking program health and vulnerability management trends.

Requirements

8+ years of experience working on a software development team as a Technical Program Manager or engineering manager.
Bachelor’s degree in computer science, computer engineering, or a related field, or equivalent experience.
6+ years of project and program management experience.
6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility, and often ambiguous environment.

Nice To Haves

Experience driving enterprise security and/or compliance programs.
Deep understanding of authentication protocols, API security, and cloud architecture.
Ability to anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs against technical constraints.
Ability to drive programs with significant ambiguity and facilitate definition and clarity.
Excellent written and verbal communication skills, including experience communicating with senior leadership.
Inquisitiveness and technical and business skills to understand, test, and challenge while working harmoniously with business and technology owners.
A good understanding of the New Relic platform and its capabilities.
Experience working with remote and distributed teams.
Prior experience with high-growth companies.

Responsibilities

Drive technical projects from ideation through delivery, managing complex schedules, removing roadblocks, and keeping processes running smoothly.
Identify and operationalize metrics and key performance indicators to track progress, and drive granular issue resolution and mitigation across the organization.
Create and operationalize processes to improve organizational effectiveness in meeting business goals.
Drive communication, collaboration, and commitment across stakeholders and groups with competing priorities.
Work with teams to identify and address top risks, and drive leadership decisions on appropriate risk levels for projects.
Facilitate productive meetings ranging from small groups to groups of 100 or more.