About The Position

eClerx is hiring a Senior Technical Program Manager to lead an enterprise Oracle PPM/EPBCS engagement end to end. The role calls for someone with direct experience delivering Oracle Fusion PPM or EPBCS at enterprise scale who can lead hybrid delivery teams, engage credibly with technical stakeholders, manage engagement budgets, and represent delivery in executive steering committees. The role does not require writing code or configuring Oracle, but does require the technical judgment to assess architecture choices and delivery estimates. The program spans Oracle PPM/EPBCS, OIC integrations, OCI, FDI data pipelines, and an AI agent layer. The Program Manager owns delivery governance, client relationships, scope and risk management, architecture decision reviews, commercial oversight, and multidisciplinary team leadership. They are accountable for maintaining delivery quality, developing offshore team members, and supporting pre-sales for subsequent engagement phases.

Requirements

  • 10+ years of experience in enterprise IT delivery.
  • At least 5 years in a client-facing engagement lead or program manager role.
  • Direct experience delivering Oracle Fusion PPM or Oracle EPBCS at enterprise scale, with ownership of a delivery stream rather than only support or testing experience.
  • Experience managing multi-workstream programs with 20+ FTE across onshore and offshore teams.
  • Demonstrable experience managing difficult client conversations, such as scope disputes and timeline resets, while preserving the relationship.
  • Ability to operate across mid-level technical reviews and VP/Director-level steering conversations.
  • Technical credibility to review Oracle architecture and design decisions, including Extensible Flexfield design, integrations, RBAC, and agent runtime choices.
  • Ability to distinguish deterministic Oracle extracts from inappropriate use of an LLM to calculate financial figures.
  • Ability to assess work breakdown structures and evaluate whether estimates are credible.

Nice To Haves

  • Experience with Oracle Integration Cloud (OIC) or similar integration platforms, sufficient to review designs and ask informed questions.
  • Exposure to AI/agentic delivery, including LLM integration, RAG, or agent development on any platform.
  • Direct experience with Program Studio or DataRobot.
  • Architecture-level experience with enterprise data platforms such as FDI, Snowflake, or Databricks.
  • Prior delivery experience at a complex enterprise client.
  • Experience navigating a formal procurement or RFP process as the incumbent partner.

Responsibilities

  • Serve as the single point of accountability for eClerx delivery across all phases and workstreams.
  • Lead weekly delivery standups, bi-weekly steering meetings, and monthly executive reviews.
  • Manage scope, risk, and change control across a multi-workstream program.
  • Build and maintain trust with senior client stakeholders.
  • Own oversight of solution architecture across Oracle PPM/EPBCS, OIC integrations, OCI, FDI data pipelines, and the AI agent layer.
  • Chair architecture decision reviews and act as the escalation point for integration designs, Flexfield strategy, RBAC models, and agent runtime choices.
  • Forecast resource demand by phase and manage the onshore/offshore mix.
  • Support pre-sales for the next phase of the engagement.
  • Lead a multidisciplinary team of Oracle functional specialists, OIC integration developers, AI/agentic engineers, data engineers, QA, and change management professionals.
  • Set delivery standards, review quality, and hold the team accountable without micromanaging.
  • Develop the offshore team by providing context to enable strong performance.
  • Challenge proposed technical designs, distinguish appropriate deterministic Oracle data extracts from inappropriate LLM-based financial calculations, and enforce relevant delivery standards.
  • Assess work breakdown structures and judge whether estimates are credible.
  • Manage difficult client conversations, including scope disputes and timeline resets, while maintaining the client relationship.
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