Senior Technical Program Manager

Mastercard•O'fallon, MO

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. The Payment Resiliency program consists of globally scalable products focused on bettering the safety intelligence and resiliency of the Mastercard Authorization network. To fully integrate security and intelligence into the transaction process, the team works to develop merchant and consumer services, improve transaction validation services, and integrate security services with digital payments products. We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

Requirements

Demonstrated ability to operate with independence and autonomy
Deep understanding of Software Development Methodologies and Lifecycles
Understanding of cloud-native software products, platforms capabilities and underlying technologies.
Enjoys diving deep to understand of the platform capabilities and underlying technologies.
Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
Fluent in reporting mechanisms such as power-points, JIRA, burn up/down charts and other team performance and productivity metrics reporting methods
Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
Can debate the delivery strategy with business teams, architects, engineers, and designers
Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
BS in engineering, computer science or related discipline.

Nice To Haves

Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model

Responsibilities

Conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model.
Dive deep into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems.
Contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers.
Drive the execution of a feature through the full stack or drive a project which spans multiple teams and integrations, reporting meaningful status along the way.
Analyze, develop, or test software.
Understand technical products, how they work, dependencies and their support aspects including Release Management.