Senior Technical Program Manager - Security & Identity

New Relic•Reno, NV

2d•$164,000 - $202,000•Hybrid

About The Position

New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles. This TPM position will be focused on our Security and Identity initiatives including driving the adoption of customer IAM, managing security programs to enforce compliance standards and protect sensitive data environments and tracking program health and vulnerability management trends.

Requirements

8+ years of experience working on a software development team as a TPgM or engineering manager
Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
6+ years in project and program management
6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

Nice To Haves

Experience driving enterprise security and/or compliance programs
Deep understanding of authentication protocols, API security, and cloud architecture.
Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
Can drive programs with a significant amount of ambiguity and facilitate definition and clarity
Excellent written and verbal communication skills, including experience communicating with senior leadership
Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
A good understanding of the New Relic platform and its capabilities
Experience working with remote & distributed team
Prior experience with high-growth companies

Responsibilities

Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities
Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
Facilitate productive meetings from small (3-5 people) to large (100 people or more).