Senior Technical Program Manager, Salesforce & Cloud
About The Position
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least June 5, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Google Fiber TPM's are responsible for providing technical project management and program management for engineering projects in Google Fiber Engineering. The projects are related to software developed by the systems and tools teams and overseeing the development of home routers for Fiber customers. Fiber systems leverage cloud based deployments environments. The suite of systems and tools includes applications (IOS and Android), customer web based portal, backend systems built on salesforce, Fiber Management systems, customer agent and ticketing tools, OSS, ERP and billing systems. The wide spectrum of systems and tools provides opportunity for technical growth to engineers in a fast paced environment. This role will be focused on managing the systems deployed in the field currently based on the Salesforce and Cloud platforms
Requirements
- Bachelors of Science in Computer Science, Computer Engineering, or equivalent practical experience.
- 5 years of Program Management experience.
- 5 years of experience managing Software projects in Salesforce.
- Experience managing and working with business stakeholders.
Nice To Haves
- Experience in GCP or cloud based deployments.
- Experience in vendor management.
- Experience in driving process improvements.
- Experience in working with cross-functional teams.
Responsibilities
- Plan the activities to manage the issues generated from field teams.
- Work with design teams to drive solutions and implementation of field issues.
- Work closely with the stakeholders to prioritize issues and feature requests.
- Oversee the deployment of releases on Salesforce and GCP.
- Present health of production systems to leadership.
- Take accountability for driving the project deliverables on time and on budget.
Benefits
- bonus
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
