Senior Technical Program Manager, Infrastructure

Lyft • San Francisco, CA

7h • $148,000 - $185,000 • Hybrid

About The Position

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft Infrastructure builds the systems engineers depend on to ship stable, scalable, and efficient services. We're hiring a Senior Technical Program Manager to run cross-functional programs across our infrastructure and data platform teams. This role blends program delivery with product sense: you'll own the roadmap for your area, set priorities, and act as the voice of the customer back into how we build.

Requirements

• 5+ years in Technical Program Management or a TPM/PM hybrid role
• A background in software, data, or systems engineering, enough to go deep with engineers
• Experience owning a roadmap: setting strategy, prioritizing across competing demands, and defining what success looks like
• Experience driving data platform or infrastructure migrations: data lakes, pipelines, warehouses, or compute platforms
• A strong track record leading cross-functional programs with real dependencies and tight timelines, autonomously and with only high-level direction
• Experience owning customer relationships across engineering teams, gathering requirements, and translating their needs into roadmaps and technical specs
• Comfortable defining and tracking success metrics and adoption
• Clear communicator across the stack, from engineer to VP

Nice To Haves

• Hands-on familiarity with Databricks, Hex, or similar data platform and BI tooling is a strong plus

Responsibilities

• Run infrastructure programs end to end, from kickoff through delivery
• Own the roadmap for your platform area: shape the strategy, sequence the work, and make the prioritization calls
• Drive data platform migration and modernization work, coordinating across engineering, data, and platform teams to keep dependencies and timelines under control
• Be the voice of the customer: partner with engineering teams across Lyft, surface their pain points, and feed that back into priorities and roadmaps
• Define success metrics and adoption goals, gather and document customer requirements, and make sure what ships actually solves the problem
• Build feedback loops with customer teams and turn what you hear into concrete improvements
• Partner with engineering and infrastructure leads to build plans, call out risks early, and keep stakeholders aligned
• Own program health: track milestones, surface blockers before they slip, and keep decision-makers in the loop
• Use your technical background in distributed systems and data infrastructure to ask sharp questions and build plans the team believes in
• Share in the team's release oncall rotation

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed