Senior Technical Program Analyst

Toyota North America•Plano, TX

2d•Onsite

About The Position

At TFS, we’re embarking on a technology transformation journey, creating next generation products and platforms. These products enable TFS to provide a best-in-class experience to our customers and partners and position us to rapidly scale to realize our vision of mobility for all by enabling freedom of movement for everyone. We are seeking a Senior Technical Program Analyst to lead our technology programs. This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a Senior Technical Program Analyst you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.

Requirements

Bachelor’s Degree or equivalent experience.
5+ years of progressive technology experience, including software development and hands-on management of complex technology programs in partnership with engineering teams.
Established track record in managing large customer-facing, cross-functional project initiatives, drive collaboration with diverse teams to enable the development of high-quality solutions.
Demonstrated ownership, accountability and follow-through.
Proven ability to lead the development of technical roadmaps with a deep focus on execution, follow-through, accountability, and results.
Proven ability to influence and collaborate with senior executives and cross-functional teams.
Strong written and verbal communication skills.

Nice To Haves

AWS Practitioner Certification.
Bachelor’s degree in a related technical field (Computer Science, Engineering).
Master’s degree or an MBA.
PMP certification.
Experience working in the financial and banking industry.
Experience managing the delivery of SDKs, CX Frameworks and SaaS products.
Experience managing programs/projects on public cloud platforms such as AWS.

Responsibilities

Ability to create and maintain project plans, timelines, milestones, and deliverables: Track risks, issues, dependencies, and action items
Coordinate activities across multiple teams and cross-functional technical programs
Create the program structure and shared alignment with the teams to deliver business and /or engineering objectives
Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.
Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
Identify blockers and escalate issues appropriately. Support program governance, ceremonies, and decision tracking. Maintain accurate program documentation.
Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.

Benefits

A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)