Senior Technical Program Analyst

Toyota•Plano, TX
•Onsite

About The Position

Toyota Financial Services (TFS) is seeking a Senior Technical Program Analyst to lead technology programs as part of a significant technology transformation journey. This role involves creating next-generation products and platforms to enhance customer and partner experiences and support the company's vision of mobility for all. The position requires strong technical acumen, program and stakeholder management, and a focus on process optimization. The Senior Technical Program Analyst will be hands-on, driving the delivery of critical business initiatives by managing all aspects of the program, including planning, risk management, communication, and implementation. This individual will act as a technical problem solver, anticipating bottlenecks, identifying innovative solutions, and balancing business needs with technical constraints.

Requirements

  • Bachelor’s Degree or equivalent experience.
  • 5+ years of progressive technology experience, including software development and hands-on management of complex technology programs in partnership with engineering teams.
  • Established track record in managing large customer-facing, cross-functional project initiatives.
  • Drive collaboration with diverse teams to enable the development of high-quality solutions.
  • Demonstrated ownership, accountability and follow-through.
  • Proven ability to lead the development of technical roadmaps with a deep focus on execution, follow-through, accountability, and results.
  • Proven ability to influence and collaborate with senior executives and cross-functional teams.
  • Strong written and verbal communication skills.
  • Must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment now or in the future.

Nice To Haves

  • AWS Practitioner Certification.
  • Bachelor’s degree in a related technical field (Computer Science, Engineering).
  • Master’s degree or an MBA.
  • PMP certification.
  • Experience working in the financial and banking industry.
  • Experience managing the delivery of SDKs, CX Frameworks and SaaS products.
  • Experience managing programs/projects on public cloud platforms such as AWS.

Responsibilities

  • Create and maintain project plans, timelines, milestones, and deliverables.
  • Track risks, issues, dependencies, and action items.
  • Coordinate activities across multiple teams and cross-functional technical programs.
  • Create the program structure and shared alignment with teams to deliver business and/or engineering objectives.
  • Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable parts and ensuring timely delivery.
  • Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.
  • Identify blockers and escalate issues appropriately.
  • Support program governance, ceremonies, and decision tracking.
  • Maintain accurate program documentation.
  • Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.
  • Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.

Benefits

  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career
  • Tuition reimbursement
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools and more
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
  • Relocation assistance (if applicable)
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