Senior Technical Product Program Manager, Global Supply Chain Operations, AWS

Amazon • Bellevue, WA

6d • $148,700 - $201,200 • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are seeking a highly motivated and experienced Senior Technical Infrastructure Program Manager (TIPM) to lead Product Program Management across our global rack integration network. In this critical role, you will serve as the single-threaded product leader overseeing the Product value stream, from early-stage hardware development and design validation through volume manufacturing, logistics, and final customer fulfillment. You will act as the central orchestrator who drives end-to-end coordination across manufacturing engineering, supply chain, procurement, quality, NPI, logistics and global contract manufacturing partners (CM/OEM/ODM) to ensure racks and servers are delivered on plan to AWS data centers worldwide, exceeding customer expectations. The Senior TIPM is a high-visibility position that requires you to think and operate as product/program integration manager. You will be responsible for establishing scalable mechanisms that provide transparency into production health, factory capacity, best practices, material and supply chain fulfillment, logistics support, proactively identifying and mitigating risks across the supply network, and making high-judgment trade-off decisions that balance capacity, cost, speed, and quality at scale. As the primary interface between manufacturing operations and AWS senior leadership (Directors, VPs, and SVPs), you will own the narrative on production performance to plan, translating complex operational data into clear, actionable insights. You will drive direction that improves manufacturing agility, reduce cycle times, and enable AWS to scale infrastructure delivery ahead of customer demand. The ideal candidate combines deep technical acumen in hardware manufacturing and supply chain operations with strong business judgment, exceptional communication skills, and the ability to influence across organizational boundaries without direct authority.

Requirements

• 5+ years of program management or technical project management experience
• Bachelor's degree or equivalent in a technology field
• 7+ years of working directly with engineering teams experience
• 3+ years of supply chain management, production planning, capacity planning or manufacturing operations experience
• Experience with data and analysis tools including Microsoft Excel and SQL
• Experience in verbal and written communication for executive level leaders
• 5+ years of technical program management experience, preferably in hardware, manufacturing, or supply chain environments
• Experience with hardware Bills of Materials (BOMs), component-level analysis, and material lifecycle management

Nice To Haves

• Master's degree in a technology field
• Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields
• Experience in warehouse operations and logistics or equivalent
• Experience working with contract manufacturers (CM/OEM/ODM) for rack integration or high-volume hardware assembly
• Experience with build plan management tools, MRP/ERP systems, or custom production tracking systems
• Lean, Six Sigma, PMP, or equivalent operations/project management certifications

Responsibilities

• Lead technical program management for server and networking hardware fulfillment working closely with internal functions, external partners, and business stakeholders.
• Oversee end-to-end product execution including Customer Interface, Product Strategic Planning, Material Planning, Performance Management and stakeholder interfacing.
• Manage change across multiple stakeholder groups including material business owners, external partners, and AIS supply chain system users.
• Develop and deploy dashboards and automation systems providing real-time visibility into build plan performance, material status, and production metrics. Develop scalable AI mechanisms to reduce manual effort, improve speed & accuracy and accelerate decision-making.
• Develop and maintain project schedules, identify dependencies, manage risks, and drive resolution of complex issues.
• Lead executive communications and status reporting to senior leadership.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior