Senior Technical Product Owner

ConcentrixUsa, TX
16h$92,250 - $130,000Remote

About The Position

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.You will operate at the intersection of business strategy, engineering execution, and platform evolution—owning the backlog, challenging assumptions, and pushing teams toward simpler, faster, and more scalable solutions. This is not a passive PO role; we are looking for a strong leader who questions the status quo and drives meaningful change. Senior Technical Product Owner Job Summary: The Technical Product Owner is responsible for driving product vision, managing the end ‑ to ‑ end backlog, and delivering scalable, secure platform capabilities. This role partners closely with engineering, architecture, UX, and DevOps teams to translate business needs into clear technical outcomes. The ideal candidate brings strong technical depth in Java microservices, cloud ‑ native architectures, and front ‑ end technologies, along with experience in large ‑ scale platform or telecom environments. They will eliminate delivery blockers, influence without authority, and champion continuous improvement to ensure high ‑ quality, customer ‑ centric product delivery.

Requirements

  • 7+ years of experience in Product Ownership, Product Management, or Technical Product roles
  • Proven experience supporting enterprise-scale platforms or telecom systems
  • Strong technical background with Java microservices and Spring Boot
  • Experience working with React-based front ends and/or AEM
  • Deep understanding of Agile/Scrum practices and product delivery at scale
  • Excellent communication skills with the ability to translate between business and engineering audiences

Nice To Haves

  • Experience operating in platform-first or API-first environments
  • Background in cloud-native, DevOps-oriented organizations
  • Experience influencing architecture or platform modernization initiatives
  • Certifications such as CSPO, SAFe POPM, or equivalent

Responsibilities

  • Own and manage the end-to-end product backlog for one or more platform or application teams, serving as the single source of truth for priorities and scope
  • Translate business outcomes and platform strategy into clear, technically sound user stories with well-defined acceptance criteria
  • Partner closely with Engineering, Architecture, UX, and DevOps to ensure solutions are scalable, secure, and production-ready
  • Lead backlog refinement, sprint planning, reviews, and acceptance, ensuring work delivered aligns to intended outcomes
  • Actively remove ambiguity, dependencies, and blockers that slow delivery
  • Demonstrate strong working knowledge of:
  • Java-based microservices and distributed systems
  • Spring Boot and RESTful API design
  • Cloud-native architectures (containers, CI/CD, observability)
  • Front-end technologies including React and Adobe Experience Manager (AEM)
  • Engage as a credible technical partner—able to challenge design decisions, trade-offs, and implementation approaches
  • Ensure platform capabilities are built for reuse, extensibility, and long-term sustainability
  • Apply prior telecom or large-scale platform experience to balance reliability, performance, and speed to market
  • Understand how platform decisions impact downstream consumers, operational teams, and customer experiences
  • Drive alignment across multiple teams and stakeholders in a complex, matrixed environment
  • Challenge legacy processes, entrenched assumptions, and “we’ve always done it this way” thinking
  • Advocate for simplification, automation, and continuous improvement
  • Influence without authority by building trust, clarity, and strong working relationships
  • Mentor team members and help elevate product and agile maturity across the organization

Benefits

  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
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