The Senior Technical Product Manager is responsible for charting and executing the course for customer and employee digital experience across consumer distribution channels. This role leads the software product development lifecycle from inception to production launch and post-production support. The position requires extensive experience in the telecom industry, specifically within prepaid and postpaid activations, number management porting, and terms and conditions related product domains. A deep technical understanding of REST services, APIs, microservices, Java, J2EE, Spring, databases, Azure Cloud, Kafka, JSON, Visio, JIRA, Swagger, GitHub, ADO, PowerBI, Adobe Analytics and Gen AI is essential. Expertise in working within SAFe Agile/scrum/kanban development teams and the ability to work effectively with multi-location and multi-domain teams are crucial. The role involves defining roadmaps, translating them into smaller deliverable chunks for scrum teams, and ensuring the successful implementation of functionality through RESTful API definitions. Responsibilities include the success of a product or group of products through the development and execution of a comprehensive marketing plan, including new and emerging products, technologies, and/or applications. The Senior Technical Product Manager provides leadership to IT product teams to drive technical development and offers visibility of product status to Executive Leaders. Multi-year product planning is conducted to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy, and achieve product performance, revenue, market share/penetration, and profitability objectives. This includes developing strategic product plans to bring data from disparate billing systems and developing microservices for easy access to the data. The role serves as a key liaison between Business and IT teams (Product, UI, Development, QA and Production Support) to facilitate product development and completes functional and technical analysis for new features and technical projects. Understanding and leading complex system integrations with deep product & telecom domain knowledge is required. Expertise in REST services, APIs, and microservices architecture, utilizing the Java Spring framework for backend development and integration, and strong database knowledge, including data mapping from DB to API, API to API, and API to UX fields, are necessary. The role involves writing technical documentation such as architecture and sequence diagrams, managing multiple projects simultaneously, and performing various tasks to deliver value to customers. Acts as a team lead as needed to provide leadership to less experienced professionals.
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Job Type
Full-time
Career Level
Senior