Senior Technical Product Manager
About The Position
Independence Pet Holdings, established in 2021, is a corporate holding company managing a diverse portfolio of pet health brands and services across North America. We aim to simplify the pet parenting journey and improve pet well-being through innovative solutions. Our multi-brand, omni-channel approach includes our own insurance carrier, brands, and partner brands. Pets Best, a subsidiary, offers pet insurance and wellness plans for dogs and cats nationwide, founded with a mission to provide affordable, comprehensive animal healthcare with flexible coverage, an easy claims process, and excellent customer service. The Sr. Technical Product Owner-Policy and Product is responsible for defining, shaping, and governing the end-to-end technical solutions that support a portfolio of products within a value stream. This role collaborates closely with Product Owners, Architects, and Engineering teams to ensure business needs are translated into cohesive, scalable, secure, and compliant technical solutions. The focus is on how systems work together, aligning architecture, integrations, data flows, non-functional requirements, and platform capabilities to solve complex business problems. The TSO ensures proposed solutions are technically feasible, strategically aligned, and executable by delivery teams. This role is ideal for individuals who excel at the intersection of business intent, architectural design, and engineering execution.
Requirements
- 5+ years of experience in Technical Product Ownership, Solution Architecture, Systems Analysis, Software Engineering, or similar technical roles.
- Strong understanding of modern application architectures (microservices, APIs, event-driven systems, cloud-native patterns).
- Proven ability to define and document end-to-end technical solutions across multiple systems.
- Experience working closely with Product Owners, Architects, and Engineering teams in agile delivery environments.
- Ability to write clear, detailed technical requirements including data definitions, interface specifications, and logical flows.
- Strong communication skills with both technical and non-technical audiences.
- Experience working in regulated or compliance-driven environments (e.g., insurance, healthcare, financial services).
Nice To Haves
- Experience with Azure, AWS, or comparable cloud ecosystems.
- Understanding of CI/CD, observability, service-level objectives, and platform reliability.
- Tools: Azure DevOps/Jira, Swagger/OpenAPI, Postman, Confluence, analytics platforms.
Responsibilities
- Own the end-to-end technical solution for initiatives within the value stream, spanning multiple systems, platforms, and teams.
- Translate business outcomes and product needs into holistic technical solution designs, including architecture patterns, integrations, data flows, and system interactions.
- Partner with Architects to align solutions with enterprise standards, modernization strategies, and target-state architecture.
- Evaluate solution options and clearly articulate technical tradeoffs, risks, and recommendations.
- Collaborate daily with developers and engineering leads to clarify solution intent, unblock delivery, and adjust designs as implementation details emerge.
- Ensure technical requirements are well understood and reflected in epics, features, and user stories with appropriate technical depth.
- Support sprint ceremonies by providing solution context, dependency awareness, and clarification of complex technical scenarios.
- Define and prioritize technical enablers required to deliver solutions (e.g., APIs, integrations, data models, platform capabilities, architectural runway).
- Ensure non-functional requirements (performance, scalability, reliability, security, observability) are explicitly defined and planned.
- Ensure solutions account for upstream and downstream system impacts, including data sourcing, transformations, lineage, and reporting needs.
- Partner with data, platform, and integration teams to ensure solutions are consistent, reusable, and well-documented.
- Validate that solution designs support analytics, operational reporting, and future extensibility.
- Partner with QA to ensure test strategies reflect solution complexity, edge cases, and integration points.
- Collaborate with InfoSec, Compliance, and SRE/DevOps to ensure solutions meet security, regulatory, operational, and audit requirements.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
