Senior Technical Product Manager – Platform Services

Forge Global•New York, NY

1d•$169,000 - $210,000•Hybrid

About The Position

At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to artificial intelligence, and more. With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth. Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and is building a growing network effect. Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams, and innovators in this way. The Role: We are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities that underpin our products and partner integrations. This role sits at the intersection of engineering, platform stakeholders, and downstream product teams, with primary responsibility for defining platform requirements, shaping API strategy, and ensuring our APIs scale reliably as usage and consumer demand grow. The ideal candidate is deeply technical, API‑literate, and comfortable working hands‑on with engineers to define roadmaps, requirements, and operating metrics. They understand how APIs are designed, documented, consumed, and governed, and they can translate diverse consumer needs into a coherent, prioritized platform strategy.

Requirements

6+ years of product management experience, with strong ownership of technical platform or API-driven products
Proven experience managing API roadmaps in production environments
Hands-on experience with:
API requirements definition
Documentation review
API design tradeoffs
Experience defining and operationalizing SLAs, SLOs, and reliability metrics
Ability to forecast and manage API usage growth and scaling considerations
Experience working with diverse API consumer personas and prioritizing competing needs
Familiarity with API tools (e.g., Postman, curl)
Strong understanding of:
Domain modeling
Entity relationships
Data contracts
Excellent written and verbal communication skills

Nice To Haves

Experience with regulated platforms (e.g., fintech, financial services, data-sensitive systems)
Experience working with:
Platform infrastructure
Identity and security systems
Data services teams

Responsibilities

Platform & API Product Leadership
Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.
API Requirements & Documentation
Define clear, testable API product requirements in partnership with engineering, including:
Functional behavior
Performance expectations
Backward compatibility standards
Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
Participate in API design reviews, contributing to:
Endpoint design
Naming conventions
Data contracts
Reliability, Scale & Metrics
Partner with engineering to define and track:
SLAs (Service Level Agreements)
SLOs (Service Level Objectives)
Operational KPIs
Forecast and monitor API consumer growth, including:
Call volumes
Usage patterns (MoM, QoQ)
Identify scaling risks early and drive proactive product decisions.
Stakeholder & Consumer Enablement
Serve as the primary product interface for API consumers:
Internal product teams
Partners
External integrators
Gather and prioritize consumer needs based on real usage patterns.
Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.
Technical Execution & Collaboration
Partner closely with engineering, grounding decisions in:
System design
Data models
Technical constraints
Actively engage with APIs using tools like Postman or curl to:
Validate functionality
Support troubleshooting
Improve user experience
Contribute to domain modeling, including:
Entity relationships
Data ownership boundaries