Senior Technical Product Manager, Content Platforms (Localization)

Braze • Chicago, IL

7d • Hybrid

About The Position

At Braze, we are seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure. This is an early-stage platform role where you will thrive in ambiguity, design systems for self-service, and drive the technical execution of an internal AI translation platform. You will determine where human review is essential and design workflows to ensure high-quality, targeted review, aiming to remove friction without compromising quality. This role touches almost every part of the business, including Demand Gen, Product Marketing, Sales, Enablement, Product, Engineering, Support, and regional teams. You will integrate into the existing localization program to understand its strengths and weaknesses, ensuring the platform is informed by reality. This is a hands-on role involving coding, shipping prototypes, pairing with engineers, and measuring adoption. You will be expected to use, build with, and have strong opinions on AI-assisted development tools. The role offers growth potential beyond localization into adjacent problem areas as the platform matures.

Requirements

• PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations.
• Thoughtful interest in localization, with an understanding of where AI shifts the cost curve and how a modern enterprise should run this program.
• Systems thinking and product instincts.
• Familiarity with the localization landscape — tools, workflows, vendor relationships, and where the real friction lives.
• Ability to develop a clear framework for when human review is required, tuned to content type, audience, risk, and context.
• Deeply familiar with headless CMS architecture; Sanity experience is a strong plus.
• Comfortable with Node.js, TypeScript, and modern web frameworks.
• Ability to build simple web apps and functional prototypes independently.
• Comfortable building with AI development tools like Claude Code or Cursor.
• Comfortable architecting multi-platform systems and reasoning about long-term design tradeoffs.
• Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today.
• Ability to hold your own in technical conversations without needing to defer every decision.
• Experienced managing stakeholders across team boundaries, including customers who have real expectations tied to your delivery.
• Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with.
• Iterative by nature: you'd rather ship a rough thing and learn than over-plan before moving.
• Systems thinker: you design for the problems you haven't seen yet, not just the ones in front of you.

Nice To Haves

• A working background in localization is a strong plus.
• Sanity experience is a strong plus.
• Experience with platforms like Phrase is relevant context.

Responsibilities

• Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment
• Partner with engineers to design and ship multi-platform systems that meet complex, evolving localization needs across the business
• Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment
• Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue
• Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards
• Help us make smart build-vs-buy decisions — knowing when to build internal tooling and when existing or emerging vendors are the better answer
• Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed