Senior Technical Producer - QA Platform

Riot Games • Los Angeles, CA

2d

About The Position

As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer and player value. We guide development, clear blockers, and push initiatives across the finish line while ensuring our teams are sustainable and have a great collaborative environment.
As a Senior Technical Producer within Development Quality Assurance Services (DQAS), you will lead execution across a strategic portfolio of initiatives focused on scaling Riot’s quality capabilities. This includes service hardening of QATT infrastructure, centralized compatibility and performance testing, and the introduction of AI-enabled workflows for QA. You will operate as the delivery owner across multiple long-lived programs, translating product vision into execution systems that drive measurable outcomes. These programs span infrastructure, vendor-managed execution, and emerging AI capabilities, and require coordination across QATT, product teams, vendors, and DQAS leadership. You will be responsible for building and maintaining the work systems, delivery structures, and operational clarity required to move from strategy to shipped outcomes. This role requires operating in ambiguous, cross-organizational spaces where success depends on creating alignment, managing dependencies, and ensuring consistent delivery across multiple concurrent workstreams.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 6+ years of experience as a Technical Producer, Product Manager, Program Manager, or Development Manager in complex technical environments
• Proven experience leading delivery across multi-team or multi-domain initiatives
• Strong understanding of software development lifecycles and modern development practices (Agile, Lean, etc.)
• Experience building and operating delivery systems (planning, tracking, reporting) at initiative or program level
• Experience managing external vendors or distributed development teams
• Demonstrated ability to operate effectively in ambiguous, evolving problem spaces
• Strong stakeholder management and communication skills across technical and non-technical audiences
• Ability to translate strategic intent into structured execution and measurable outcomes

Nice To Haves

• Experience working in QA, testing infrastructure, or developer tooling environments
• Experience with compatibility and performance testing (device labs, hardware matrices, or similar systems)
• Familiarity with AI/ML or LLM-enabled workflows in software development or QA contexts
• Experience building or operating shared services or internal platforms used across multiple teams
• Experience working in vendor-driven or staff-augmented development models
• Background in game development or understanding of game production pipelines

Responsibilities

• Translate product strategy into clear execution plans, roadmaps, and measurable milestones, ensuring alignment to player and developer impact
• Drive end-to-end delivery across multiple initiatives, balancing speed, quality, and scope through informed tradeoffs
• Maintain visibility across programs, proactively identifying risks, dependencies, and blockers to enable strong decision-making
• Build and operate scalable systems for planning, tracking, reporting, and stakeholder communication
• Establish and evolve delivery models, improving service maturity through measurable performance, reliability, and trust signals
• Standardize processes where it adds value, increasing efficiency, predictability, and clarity across teams
• Manage vendors and key stakeholders end-to-end, resolving risks early and driving adoption through pilots, feedback loops, and repeatable rollout models

Benefits

• Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules.
• We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match.
• Check out our benefits pages for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees