Senior Technical Operations Manager, Mobile

Magnite•Boston, MA

7d•$80,000 - $110,000•Hybrid

About The Position

This Senior Technical Operations Manager, DV+ is an individual contributor role focused on Mobile In-App on the DV+ platform, where publishers monetize omnichannel inventory — spanning display, video, native, audio, and DOOH — through sophisticated, AI-enhanced programmatic solutions. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform's evolving capabilities.

Requirements

4+ years in a technical role, with 2+ years specifically focused on mobile SDK integrations
Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
Able to work independently, prioritize effectively, and thrive in a fast-paced environment
Bachelor's degree or equivalent (advanced degree a plus)

Responsibilities

Own the onboarding and health of our mobile in-app integrations, driving resolution of complex technical escalations
Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and mobile SDK integrations
Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency
Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making