Senior Technical Lead
The Canada Life Assurance Company•Toronto, ON
•CA$102,000 - CA$152,000•Hybrid
About The Position
We are looking for a Senior Technical Leader – Collaboration and Messaging to lead the delivery and operation of enterprise collaboration platforms including Microsoft Exchange, Teams, SharePoint, and other related Microsoft Technologies. This role combines strong technical expertise, people leadership, and vendor management to enable a modern, secure, and highly reliable digital workplace.
Requirements
- 10+ years of IT experience with a focus on enterprise messaging and collaboration technologies
- 5+ years of people leadership experience managing technical teams
- Deep expertise in Microsoft 365 including Exchange Online, Microsoft Teams, and SharePoint Online
- Strong understanding of identity and access management (Entra ID / Azure AD) and security controls
- Experience managing vendors, contracts, and service performance
- Strong communication and stakeholder management skills
- Ability to drive strategy while maintaining strong operational execution
- Experience with automation, scripting (PowerShell), and service optimisation
Responsibilities
- Lead and develop a high-performing team responsible for Microsoft 365 collaboration platforms (Exchange, Teams, SharePoint)
- Define and execute strategy for collaboration and messaging services aligned to enterprise goals
- Oversee daily operations including incident, problem, and change management
- Ensure platform stability, performance, and security through strong operational governance
- Manage vendor relationships including Microsoft and external service providers
- Drive lifecycle management, modernization initiatives, and adoption of new capabilities
- Partner with security, infrastructure, and networking teams to ensure integrated service delivery
- Support audit, compliance, and governance requirements for collaboration platforms
Benefits
- Opportunities for career advancement
- Access to industry-leading learning programs
- Up to $2,000 annually towards education reimbursement
- Flexible health and dental benefits
- A $5,000 mental health benefit
- In addition to regular vacation and personal days, we support community involvement with a volunteer day
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
- Employee Resource Groups (ERGs)
- Mentorship programs
- Social clubs and events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
