About The Position

As the Senior Technical Lead for Microsoft Dynamics 365 F&O, you will serve as the in-house platform expert and a critical member of the Enterprise Applications team. This role represents the senior technical voice for F&O at Cortland, with ownership across how the platform is configured, extended, integrated and operated on day-to-day basis, while working closely with the Director of Enterprise Applications and VP on architectural direction. Your deep knowledge and expertise will help shape how F&O participates in Cortland’s wider technology landscape and finance processes. This position is designed for an influential, hands-on technical leader who goes beyond gathering requirements and workshop facilitation—someone who can critically evaluate business needs, challenge assumptions where needed, and translate them into pragmatic, high-quality F&O solutions. You will bring a strong point of view on platform capabilities, best practices, and trade-offs, ensuring decisions are both technically sound and aligned to long-term strategy. Additionally, you will play a key role in cross-platform collaboration, working closely with the Enterprise Integration & Automation (EIA) team as integrations between F&O and other platforms are designed, executed and delivered. Acting as the F&O subject matter expert, you will help define data flows, integration patterns and solution decisions to ensure they align with the platform architecture and the operating model.

Requirements

  • Deep, hands-on experience with Microsoft Dynamics 365 Finance & Operations: you have worked in the system extensively and understand how it behaves, not just what it is supposed to do.
  • Strong working knowledge across core F&O finance modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, and Financial Reporting.
  • Experience contributing to integration design as the F&O subject matter expert, understanding F&O data entities, OData APIs, and how data moves in and out of the platform.
  • Strong working knowledge of modern F&O extension patterns: Business Events, Dataverse virtual entities and dual-write, Power Platform integration, and OData APIs, with judgment on when to extend in-platform versus externalize.
  • The ability to form and communicate clear, well-reasoned positions on design questions; this role requires opinions, not just options.
  • Experience working in a structured delivery environment alongside Product Managers, implementation partners, and technical integration teams.
  • Strong attention to detail, particularly around configuration documentation, field mapping, and the downstream consequences of design decisions.
  • Able to read X++ and reason about extension patterns (chain-of-command, event handlers, table extensions) well enough to review partner- or developer-delivered code for quality and upgrade safety.

Nice To Haves

  • Experience with real estate, property management, or multifamily business processes, particularly entity-level accounting, property cost allocation, or lease accounting structures.
  • Familiarity with Coupa and how it integrates with an ERP such as F&O, particularly around procurement-to-pay data flows.
  • Experience with Adaptive Planning or a similar FP&A tool connected to Dynamics 365.
  • Exposure to Microsoft Copilot for Finance and Agentic AI capabilities within the Microsoft ecosystem.
  • Experience with Dataverse and Power Platform integration patterns connected to F&O.
  • Familiarity with Microsoft Fabric or Synapse Link for Dataverse, particularly for analytics and AI use cases over F&O data.
  • Microsoft Dynamics 365 Finance certification (MB-310 or equivalent).
  • Familiarity with Agile delivery practices and tools such as Jira.

Responsibilities

  • Lead the functional design for F&O, recommending how Cortland's finance processes should be configured within the platform, including financial dimensions, chart of accounts, workflows, approval hierarchies, and module-level setup.
  • Guide the approach, review work, and step in hands-on where complexity demands it for routine configuration.
  • Ensure that configuration decisions are well-reasoned, properly documented, and maintainable.
  • Provide expert input on design questions raised by Product Managers, implementation partners, or finance stakeholders.
  • Assess enhancement requests and change proposals against the existing F&O configuration to identify downstream impacts, risks, and the most effective approach to delivery.
  • Keep pace with Microsoft's F&O release cycle, understanding what is changing, what new capabilities are becoming available, and how they may be relevant to Cortland.
  • Apply judgment on where to extend F&O: in-platform via X++ extensions, externally via Power Platform, Business Events, or Azure Functions, or through Dataverse and integration.
  • Act as the F&O subject matter expert for all integration workstreams.
  • Work closely with the Enterprise Integration & Automation team during integration design, providing detailed knowledge of F&O data structures, entities, APIs, and constraints.
  • Participate in field mapping sessions, review data flow designs, and validate that what is being built will work correctly within F&O's data model and processing logic.
  • Flag integration design decisions that could cause problems downstream and help the EIA team navigate them.
  • Act as a bridge between how F&O works and how the broader technology ecosystem needs to interact with it.
  • Own the ongoing health of the F&O environment (change management, security model, workflow integrity, and configuration coherence), running a structured process for how changes get made, reviewed, and released.
  • Support resolution of complex F&O issues, bringing platform expertise to diagnose root causes and recommend solutions.
  • Maintain accurate, up-to-date documentation of the F&O configuration.
  • Act as the go-to subject matter expert for more junior team members carrying out F&O configuration, reviewing their work, coaching on platform best practices, and stepping in where complex or higher-risk changes require senior judgement.
  • Design and execute functional test scenarios for F&O configuration changes and enhancements.
  • Support UAT by helping to validate that test outcomes align with intended configuration behaviour and advising on defect triage where platform knowledge is needed.
  • Partner with the EA team's QA function using TestRail to manage test cases and track release quality.
  • Evaluate Copilot for Finance and embedded D365 AI features for Cortland fit.
  • Shape how AI agents interact with F&O data via Dataverse, custom connectors, and Business Events.
  • Contribute to the EA team's AI Tooling Governance function, helping define guardrails for what AI capabilities get access to F&O data and how.
  • Stay current on Microsoft's roadmap across F&O, Power Platform, Dataverse, and Fabric, and bring informed perspectives on adoption timing.

Benefits

  • High-performance environment
  • Resources, autonomy, and support needed to deliver results and advance their careers
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