Senior Technical Consultant

BCM One•Herndon, VA

6d•Hybrid

About The Position

Join BCM One as a Senior Technical Consultant on the Enterprise Solutions team. This role supports primarily post‑sales implementations and focuses on planning and executing complex network deployments and migrations for enterprise customers transitioning from existing infrastructure into BCM One–managed environments. The role requires a deep understanding of routing protocols, network design, and implementation, with hands‑on experience across routing, switching, security, and SD‑WAN technologies. You’ll work directly on migration planning and cutovers, act as an escalation point for complex technical issues, and mentor internal engineers on advanced network design and migration execution. The ideal candidate is highly technical, with strong experience in routing, design, and implementation, and proven ability to execute network migrations while supporting other technical team members.

Requirements

5+ years of proven experience in technical consulting, service deployment, or a related technical role, with a comprehensive understanding of managed services and voice technologies
Great communication and interpersonal skills, with the aptitude to effectively handle both internal teams and clients
Experience with Cisco and Meraki solutions, including: Cisco ISR, ASR, and Catalyst routers, Cisco Catalyst switches, Meraki MX, MS, MR, and CW platforms
Strong network design experience, including WAN circuits, routing architectures, and multi-site network topologies
Ability to produce scalable network designs and Visio diagrams for both technical and executive audiences
Hands-on experience with routing protocols, including: OSPF, EIGRP and BGP
Experience with switching technologies, including: STP, RSTP, and MST and First Hop Redundancy Protocols (HSRP, VRRP)
Knowledge of network virtualization concepts, including: VRF, VLAN segmentation, and Multi-tenant architectures
Experience with tunneling and overlay technologies: IPsec, GRE, MGRE, DMVPN, and SD-WAN architectures
Experience with access and monitoring: SNMP and TACACS / TACACS+
Device Hardening: Security best practices for routers, switches, and edge devices
Experience in technical customer service or remote activation support
Knowledge of deployment tools, automation systems, and monitoring solutions
Strong technical troubleshooting skills, with the ability to unravel complicated issues and devise effective solutions

Nice To Haves

Familiarity with platforms such as Ribbon, Adtran, Cradlepoint, Peplink, OpenGear, and Versa
Cisco certifications at the CCNP level or above such as CCNP Enterprise, CCDP (Design), and/or Cisco SD-WAN Specialist.

Responsibilities

Execute complex configuration, provisioning, and activation tasks required to deliver managed services for clients.
Lead the planning, design, and execution of sophisticated network migrations to ensure seamless transitions and minimal service disruption.
Provide high quality, timely technical support throughout the deployment lifecycle.
Serve as a trusted technical point of contact, ensuring client needs are met and delivering a positive, informed onboarding experience.
Contribute to the deployment and ongoing maintenance of global managed service offerings, ensuring consistent performance, high availability, and strong security across all regions.
Perform and validate complex configuration changes as part of the MAC (Moves, Adds, Changes) process.
Apply expert-level troubleshooting skills to diagnose and resolve issues encountered during deployment.
Collaborate cross-functionally to remove technical blockers and ensure smooth, on-schedule project delivery.
Identify opportunities to enhance deployment processes, tooling, and methodologies.
Recommend and implement improvements that increase efficiency, reduce errors, and elevate the overall quality of service delivery.