Senior Technical Consultant

Appian Corporation•McLean, VA

1d•Onsite

About The Position

Appian is seeking a Senior Technical Consultant to join their Customer Success team. In this role, you will engage with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform for commercial clients. This includes working within an agile environment to understand client’s business processes and technical needs, launching new relational data models in production, and developing APIs for system integration. You will also brainstorm and implement AI use cases, applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models. Collaboration with client’s technical teams and business users is essential throughout the software development life cycle, with a focus on empowering clients to become self-sufficient. This role is based at Appian's HQ in McLean, VA, with an expectation of being in the office 4-5 days per week to foster in-person collaboration and teamwork.

Requirements

Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
Ability to work with clients to define business processes and gather functional and technical system requirements
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
Basic understanding of object oriented programming
Experience working with relational databases and database design/data modeling
SQL skills (writing queries, joins, views, etc)
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
3+ years of experience with hands-on software development or technical consulting
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
Willingness to travel; 20% to support customer engagement

Nice To Haves

Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers

Responsibilities

Engage with customers post-sales to develop software solutions on the Appian platform
Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients
Work within an agile environment to understand client’s business processes and technical needs
Launch new relational data models in production
Develop APIs to integrate with multiple systems
Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models
Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
Drive adoption by empowering clients to become self-sufficient with building process applications on their own