Senior Technical Consultant

Ridgeline•Reno, NV

13h•$114,000 - $143,000•Remote

About The Position

As the number of concurrent customer implementations at Ridgeline grows, our Technical Consulting team is changing how it builds, deploys, and supports third-party integrations. This role is split roughly evenly between delivering integrations for new customers and helping launch a new managed integration services capability within consulting. You will help bring integration code into a single source of truth, define repeatable deployment and operating models, and make every new build faster and more consistent than the last. As a founding member of this effort, you will work closely with Technical Consulting leadership and Platform Engineering, and you will have the chance to shape how Ridgeline supports customers long after go-live.

Requirements

3–5 years of professional experience delivering technical solutions for customer or internal stakeholders in a software, consulting or complex technology environment.
Experience working in a complex technology organization, ideally a microservices environment, with a demonstrated understanding of how to deploy a service.
Practical software development or systems engineering experience beyond configuration, including building, deploying, and maintaining technical solutions.
Experience owning the resolution of a complex, high-impact technical challenge within a multi-system or microservices environment.
Comfort working directly with customers and vendors, and the ability to learn new technologies and domains quickly.

Nice To Haves

Experience in financial services or investment management (not required; we welcome backgrounds from other industries).
Experience championing and driving adoption of source control, testing, deployment, and monitoring practices for a team.
Hands-on experience with Workato or another Integration-Platform-as-a-Service solution (Workato Studio, Mulesoft, Boomi, or Similar)
Have explored and developed initial ideas about agentic operations: agentic code review, continuous deployment, end-to-end integration tests, observability tooling, LLM gateway, and other related areas
Strong opinions about different models and when to use them is a plus!

Responsibilities

Lead and project manage integration workstream
Conduct discovery sessions to develop and document a thorough understanding of customers’ integration needs
Build and deploy integrations that are reusable, well documented, and maintainable across customers.
Partner with Platform Engineering to move integration code into a single source of truth with consistent deployment practices.
Improve our implementation methodology and consulting efficiency, with a focus on reducing technical debt and the hours required for repeat builds.
Help define the operating model for managed integration services that supports customers after go-live.
Engage directly with customers and vendors to scope, build, and troubleshoot integrations.