Senior Technical Analyst

Cynet Systems • Rahway, NJ

5d • Onsite

About The Position

The Senior Technical Analyst will assist the technical lead with the Agilent OpenLAB CDS (OL:CDS) platform architecture design. This role involves requesting and configuring AWS cloud resources for the OL:CDS platform architecture and business workflow requirements. The analyst will manage the daily/weekly activities of the OL:CDS deployment resources and serve as the primary point of contact and technical support for these resources, including Acronis PC image build and use for AIC PCs, AIC deployment troubleshooting, and instrument connection troubleshooting. Responsibilities also include coordinating activities with the project core team to ensure AICs are deployable according to the lab migration plan. The role requires authoring and execution of all requirement test scripts and ensuring SDLC documentation is completed. Interaction with project core and extended teams, and attending meetings as necessary, are also key aspects of this position.

Requirements

• 5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x platforms, including troubleshooting instrument & software connection issues.
• Direct experience with Microsoft & AWS products, services, infrastructure.
• Strong understanding of supporting chromatography data systems with 400+ users and instruments in a pharmaceutical R&D space (GxP & non-GxP).
• Demonstrated supervisory experience of small teams.
• Proven experience with upgrading chromatography data systems in a regulated environment.
• Experience developing IQ/OQ test cases and supporting testers through UAT.
• Excellent written and verbal communication skills — able to explain technical configuration decisions to both technical and non-technical audiences.
• Ability to travel to Rahway and/or West Point, as necessary, for on-site efforts.

Nice To Haves

• Proven success producing IQ/OQ documentation and training materials, conducting 1:1 and group training sessions.
• Previous experience using Confluence, JIRA, Xray/Vera, and ServiceNow.

Responsibilities

• Assist technical lead with OL:CDS platform architecture design.
• Request and configure AWS cloud resources for OL:CDS platform architecture and business work flow requirements.
• Manage daily/weekly activities of the OL:CDS deployment resources.
• Primary point of contact and technical support for the OL:CDS deployment resources (Acronis PC image build and use for AIC PCs, AIC deployment troubleshooting, and instrument connection troubleshooting).
• Coordination of activities with project core team to ensure AIC's are deployable according to lab migration plan.
• Responsible for authoring/execution of all requirement test scripts and SDLC documentation is completed.
• Interact with project core and extended teams, attending meetings as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed