Senior Technical Account Manager

Banner Engineering•,

21h•$133,046 - $172,788•Hybrid

About The Position

As a Technical Account Manager professional, you will be responsible for driving sales growth by leveraging your technical expertise and sales acumen. You will work closely with our engineering and product teams to understand the technical aspects of our offerings and effectively communicate their value to potential clients. This hybrid role combines technical knowledge with sales skills to identify customer needs, provide tailored solutions, and close deals. This position reports to the Senior Director of Strategic Growth Development.

Requirements

Bachelor’s degree in Business, Engineering, or other relevant field AND 3 to 5 years of direct field sales experience within a market segment, or Associate’s degree in Business, Engineering, or other relevant field and 10+ years of direct field sales experience
Strong ability to communicate effectively with customers at all levels—whether it’s factory control engineers or executive leadership
Expertise in driving sales through the entire sales cycle, from lead generation to contract negotiation and closure

Nice To Haves

Strong background in technical sales or industrial automation
Technically proficient in automation hardware and software
Familiarity with sales reporting, forecasting, and managing sales metrics
High motivation and a strong desire to succeed and exceed targets
Able to travel up to 50%, mainly domestic, with potential for international travel throughout North America

Responsibilities

Act as the primary technical consultant for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems
Lead the effort to promote best practices for complex solutions within the Banner sales team
Develop reference materials, white papers, and support videos to improve the customer experience and share internally
Provide pre-sale and post-sale technical support for customers
Be a resource for the Business Development Teams with focus on growth verticals in the Data Center, Aerospace, Mining, and Metals space.
Develop and maintain effective relationships with customers and sellers
Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key accounts and new product opportunities
Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Business Development Teams (Data Center, Aerospace, Mobile Equipment) and engineering to implement those enhancements
Promote and train new products to target customers
Develop methods and best practices for delivering outstanding service to our customers
Help expand our BOM at the customer
File on time, comprehensive trip reports into the SFDC account
Report on competitive products/applications at customer sites
Lead national and global projects, coordinating cross-functional teams to deliver successful outcomes.
Provide expert consultations to identify customer pain points and offer creative, cost-effective solutions