Bistro Senior Team Leader (Food Services Supervisor) - Chilliwack

Nature's Fare Markets•Chilliwack, BC

2d•CA$22 - CA$24•Onsite

About The Position

The Senior Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department. They work collaboratively with our Bistro Manager to support the whole bistro operation with a strong focus on the "business" side of things. Inventory, shrink, purchasing, SOPS, PARs, fulfilment and more. In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets. If you love food and you love the business of food, this might just be the role for you.

Requirements

A passion for organic food and natural medicine and love of the retail and grocery industry
Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
Strong problem solving, and decision-making skills
An eye for merchandising and the ability to assist in managing inventory
Motivated by fast-paced environment
Ability and desire to lead by example and create a positive, supportive working environment
Desire to motivate and train team members
Minimum of 1 years’ experience in a supervisor role
Food Safe Certified
Strong organizational skills
Able to delegate and direct the work of others while working as a team

Nice To Haves

Previous food service or restaurant experience considered an asset

Responsibilities

Helping lead the team through living and promoting our five Core Values
Maintaining the day-to-day operations within the department
Working collaboratively with the Bistro Manager to support the whole bistro operation with a strong focus on the "business" side of things (Inventory, shrink, purchasing, SOPS, PARs, fulfilment)
Set daily priorities and pace for the team
Coaches team members and helps drives selling and promotion within the department throughout the day
Support the Bistro Manager by actively working to meet operational standards
Train and promote the standard of Customer Service expected by all bistro employees
Create and complete checklists with the assistance of the department team members
Facilitates production of in-store prepared items
Provides regular coaching and guidance
Adopts and encourages a positive environment
Assists with recording, monitoring, and reporting spillage