The Senior Team Leader oversees operations of four residential houses and provides supervision and support to House Coordinators and Residential Youth Workers delivering day to day care. This role involves daily oversight and risk management of relevant houses to ensure a high standard of care and service provision. The Senior Team Leader drives implementation and adherence of CARE/TCI and Healing Matters practice standards to foster best practice, devises creative and flexible approaches to portfolios/house coverage, and works collaboratively on strategic recruitment and rostering in the best interests of the program. Additionally, the role has oversight of Care Teams who are supporting contracted Case Management targets. The organization is the state’s largest provider of Out of Home Care services, providing therapeutic care to young people across over 28 residential homes in Melbourne and Victoria. Within each house, a team of between 8 and 12 staff provide trauma-informed therapeutic care to young people, responding to their emotional and functional needs, developing their personal skills, and managing administrative requirements and household duties. The aim is to provide a safe and nurturing home environment while supporting the young people to be the best they can be.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree