This position is in Taxpayer Services, within TS - CARE (Customer Assistance, Relationship and Education), Policy, Technology, & Measures. It performs agency-wide assignments with significant impact on issues facing the operating unit. The role conducts business reviews of field and headquarters offices, participates in task forces and study groups, and independently analyzes area or nationwide program operations and complex problems. It coordinates with activities outside the division when needed and identifies new ways of performing work. The Senior Tax Analyst participates in nationwide activities with cross-functional representatives, including workplans and business plans. It conducts studies and analyses to support operational reviews and measure goals, plan execution, compliance with directives, and resource use. The position represents management at high-level meetings and conference calls, providing technical advice and staff assistance to headquarters executives, analysts, field managers, and employees. It provides authoritative interpretations and guidance on operating policies and related material, prepares final reports on national issues, and analyzes the operational and resource impacts of new policies and requirements. The role also advises on and negotiates conflicting policy and program issues with management, and applies newly established policies and procedures in field operations. The position is a temporary promotion/detail not to exceed two years. A government-issued charge card is required for business-related travel. Alternative work schedules and staggered work hours may be available.
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Career Level
Senior
Education Level
No Education Listed