This position is in Taxpayer Services Operations Support, within the IRS Taxpayer Services organization. The role performs agency-wide assignments with significant impact on operating-unit issues. It conducts reviews and independent analyses of field and headquarters offices and program operations, and may participate in task forces, study groups, and cross-functional nationwide activities. The position plans and analyzes complex functions, operations, teams, and administrative systems; assesses cost-benefit relationships; studies complex operational problems; and identifies new ways to perform work. It conducts studies to support operational reviews and evaluate goals, plans, directives, and resource use. It also analyzes program delivery trends and consolidates data to assess effectiveness against baselines and alignment with agency strategic initiatives. The position description is SPD PD95472.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed