Senior Talent Consultant

HeadFirst B.V.Atlanta, GA
$55,000 - $65,000

About The Position

As the Senior Talent Consultant, you will be part of a dynamic Program Management Office team assigned to a specific Guidant Global MSP client. You will be empowered to deliver on the flawless execution of the day-to-day operations in conjunction with the Client Sponsor and with the support of a dedicated Service Delivery team and Shared Back-Office Services team. We are looking for an experienced MSP Professional with incredibly high integrity, an inquisitive mind, and a passion for operational and customer service excellence. Achievement of the position objectives and key responsibilities is attained by: Fostering collaboration and building strong connections that drive Impellam’s strategy and initiatives forward. Championing respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture. Acting responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company.

Requirements

  • Knowledge of Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS), Procurement, Statement of Work (SOW), Human Resources (HR).
  • Experience leading teams to meet service level agreements and key performance indicators relevant for MSP business performance.
  • Strong experience, and detail orientation, in report development, management, and QA.
  • Experience in identifying and leading initiatives for process improvement.
  • Project Management experience.
  • Effective communication, presentation, time management, organization, and planning techniques.
  • MS Excel and MS PowerPoint.
  • Experienced with Business Intelligence tools and driving decisions using analytics.
  • Ability to demonstrate a track record of growing and maturing client relationships.
  • Ability to demonstrate fiscal responsibility for account management.
  • Ability to manage by influence.
  • Ability to demonstrate excellent communication.
  • Ability to problem solve and present conceptual information to all levels of internal and external management.
  • Ability to initiate, recommend, or provide solutions through designated channels.
  • Ability to build and execute project plans.
  • Ability to manage data collection and reports for regular and ad hoc reporting needs.

Nice To Haves

  • Power BI preferred.

Responsibilities

  • Program Management: ensuring successful delivery of the ongoing program requirements including day-to-day operations, supplier/vendor operations, billing, reporting & analytics, project management, continuous improvement, escalation management, and VMS management.
  • Client Management: developing and maintaining business relationships with key client stakeholders and hiring managers, providing thought leadership, communication, and issue resolution.
  • Workplace Health, Safety, and Environmental Compliance: safeguarding employees, customers, temporary workforce, and the environment by operating an injury-free, healthy workplace that minimizes environmental impact. Seeking to prevent injury, actively participating in compliance training, and considering safety implications of decisions.
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